1 of 1 SLA Jobs in Lincolnshire

IT Systems Support Engineer (2nd Line IT Support)

Hiring Organisation
Apogee Corporation**
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Troubleshoot complex issues across servers, systems, and infrastructure Act as a key escalation point for the Service Desk Manage tickets through to resolution within SLA targets Support core services including Active Directory, Microsoft Entra ID, DNS, DHCP, and networking Assist with ticket triage during high-volume periods Collaborate with internal ...