1st Line Service Desk Technician Apprentice (Trusted Technology Partnership)
Platinum Jubilee Business Park, Hopclover Way, Ringwood, England
HEALTHCARE COMPUTING LTD
remediation is not possible. Role Customers (Internal/External) Ensuring phone calls are answered within required SLAs Shared Inbox emails to be logged within SLA Ensuring Incidents & Requests are actioned within required SLAs Escalating high priority incidents & major incidents to management team Attempting to resolve incidents and requests on initial more ยป
Employment Type: Advanced Apprenticeship
Salary: £12,500.00
Posted: