6 of 6 SLA Jobs in Hampshire

chat Logging and updating support tickets within the Company's Incident Management Application Resolving support calls in a quick and efficient manner whilst meeting SLA's To escalate calls where necessary to the Desktop Team and/or Infrastructure Team To complete company provided training to ensure you have what ...

date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA’s Your Skills and Experience 2+ years’ experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license ...

date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA’s Your Skills and Experience 2+ years’ experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license ...

date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA’s Your Skills and Experience 1+ years’ experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license ...

Provide 1st/2nd Line technical support Manage work queues and prioritise calls, re-assigning work where and when necessary to ensure compliance with SLA's Install, upgrade, support and troubleshoot in house EPoS Application Experience of SQL Server and windows server Install, upgrade, support and troubleshoot in house back ...

work confidently on your own Comfortable working in a field-based environment with varying daily demands Able to meet customer needs professionally and within SLA requirements A full UK driving licence What will your role look like? As an IT Field Service Technician, you will: Attend client sites to diagnose … troubleshoot and repair retail systems Carry out system installations and network fault-finding Provide excellent customer service while meeting SLA timeframes Complete worksheets, timesheets and expenses accurately and promptly Maintain clear written and verbal communication with clients and colleagues Comply with all company health & safety standards What's next ...