Helpdesk Team Leader
- Hiring Organisation
- Reed
- Location
- Runcorn, Cheshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £32,000 per annum
Helpdesk team of two in delivering exceptional customer service to internal and external clients. The Team Leader will oversee day-to-day operations, ensure SLA compliance, support field engineers, and act as the key escalation point for complex queries. This role is instrumental in maintaining high standards, mentoring staff ...