2 SLA Jobs in Sutton Coldfield

support to the business through management of incidents and service requests raised through IT Service Desk. Ensure Service Desk tickets are resolved within target SLA and all Service Desk processes are followed. Provide remote and desk-side support to end users. Support both business and IT projects. Assist in ensuring more »

Field Service Engineer Reporting to the Service & Operations Manager you will be responsible for maintaining and repairing customers cleaning machines throughout the Midlands and Northwest of the UK, whilst providing the highest possible level of on-site service to customers. more »