Incident Analyst
- Hiring Organisation
- Driver and Vehicle Standards Agency
- Location
- City and County of Swansea, United Kingdom
- Employment Type
- Full Time
restore normal service operation as quickly as possible, minimising the impact to business operation. Escalate incidents to other teams as stated in the service level agreement or operational level agreement. Ensure and drive adherence to Incident and Request Management process, procedures and policies amongst all delivery teams. Identify potential problems ...