SLA Job Trends in Swansea

Service Level Agreement (SLA)
West Wales > Swansea

The table below provides summary statistics and salary benchmarking for jobs advertised in Swansea requiring SLA skills. It covers permanent job vacancies from the 6 months leading up to 30 July 2026, with comparisons to the same periods in the previous two years.

6 months to
30 Jul 2026
Same period 2025 Same period 2024
Rank 55 - 27
Rank change year-on-year - - +13
Permanent jobs citing SLA 2 0 2
As % of all permanent jobs in Swansea 0.54% - 1.23%
As % of the Quality Assurance & Compliance category 2.94% - 20.00%
Number of salaries quoted 2 0 1
10th Percentile £45,500 - -
25th Percentile £46,250 - -
Median annual salary (50th Percentile) £47,500 - £23,000
Median % change year-on-year - - -38.67%
75th Percentile £48,750 - -
90th Percentile £49,500 - -
West Wales median annual salary £47,500 - £23,000
% change year-on-year - - -38.67%

All Quality Assurance and Compliance Skills
Swansea

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Swansea.

Permanent vacancies with a requirement for quality assurance or compliance skills 68 3 10
As % of all permanent jobs advertised in Swansea 18.28% 7.14% 6.13%
Number of salaries quoted 63 3 6
10th Percentile £32,000 - £31,904
25th Percentile £40,625 £46,486 £42,481
Median annual salary (50th Percentile) £60,000 £50,124 £50,000
Median % change year-on-year +19.70% +0.25% +11.11%
75th Percentile £73,750 £53,762 £68,099
90th Percentile £75,961 - £73,299
West Wales median annual salary £60,000 £50,124 £45,000
% change year-on-year +19.70% +11.39% -

SLA
Job Vacancy Trend in Swansea

Historical trend showing the proportion of permanent IT job postings citing SLA relative to all permanent IT jobs advertised in Swansea.

SLA job vacancy trend in Swansea

SLA
Salary Trend in Swansea

Salary distribution trend for jobs in Swansea citing SLA.

Salary distribution trend for jobs in Swansea citing SLA

SLA
Co-Occurring Skills & Capabilities in Swansea by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (50.00%) Public Sector
1 1 (50.00%) Social Skills
1 1 (50.00%) Telecoms
Job Titles
1 2 (100.00%) IT Manager
1 2 (100.00%) IT Services Manager
1 2 (100.00%) Service Manager
2 1 (50.00%) Delivery Manager
2 1 (50.00%) IT Services Delivery Manager
2 1 (50.00%) Service Delivery Manager
2 1 (50.00%) Service Improvement Manager
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
1 2 (100.00%) Service Delivery
1 2 (100.00%) Service Management
2 1 (50.00%) Commercial Awareness
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Cost Control
2 1 (50.00%) Customer Experience
2 1 (50.00%) Customer Service
2 1 (50.00%) Problem Management
2 1 (50.00%) Root Cause Analysis
2 1 (50.00%) Stakeholder Management
Vendors
1 1 (50.00%) ServiceNow