2 SLA Jobs in Wakefield

You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a key long-term partner as they go through a digital transformation with new and interesting services more »

meets all compliance obligations in relation to Health & Safety as detailed in both the service specifications and those agreed in local Service Level Agreements (SLA) Upon request, deputise for the Senior Corporate Programmes Manager at internal and external stakeholder meetings, ensuring that the agreed Council position is represented and stakeholder more »