4 of 4 SLA Jobs in West Yorkshire

users via remote tools, phone and email, with opportunities to assist on 2nd Line tasks • Log, triage and resolve incidents & service requests within SLA timeframes • Manage and update ticket queues, ensuring clear documentation of troubleshooting steps and progress • Support client onboarding, device setup and user configuration (Windows & macOS) • Assist ...

hardware/software Installation of equipment at customer site and providing training for use. Management of own diary to build and install projects within SLA’s Stock taking and reporting Stock ordering and management Training An apprenticeship includes regular training with a college or other training organisation At least ...

understanding of: Manufacturing/SC operational contexts and the IT services that support them (network, SAP, workplace, local support). Service operations and SLA management: incident, problem, change, and knowledge processes; escalation handling. Maintenance and security coordination: patching cycles, vulnerability follow-up, backup/restore, continuity planning. Operational reporting ...

mechanics for anchoring a “favorite companion,” context handover, NPS/CSAT. Supply/Operations — recruiting and training companions (Companion Academy), scheduling/Workforce, response SLA, QA/audit. Trust & Safety — content policies (ban on sexual/offline), real-time moderation/post-moderation, incidents and appeals, transparency. AI-hybrid — phased …/marketplace (wellness/communications/telemedicine/EdTech), managed P&L Scaling supply operations (contact centers/gig) 1k–10k+ providers; Workforce/SLA Trust & Safety/UGC policies, passing App Store/Google Play requirements. Data-driven products: A/B tests, pricing, monetization. Experience implementing AI assistants ...