Support Desk Technician Apprentice (Renaissance Computer Services)
20 ORBITAL 25 BUSINESS PARK, DWIGHT ROAD, WATFORD, England
RENAISSANCE COMPUTER SERVICES LTD
usage and best practices Assist users in managing their user accounts, including password resets and access permissions Work on multiple issues/tickets concurrently, prioritising your workload and meeting SLA deadlines Keep track of all client and internal interactions in the company's PSA tool, to allow for accurate reporting of time, sales, communications, and profitability of each client Training More ❯
Employment Type: Advanced Apprenticeship
Salary: £19,000 a year
Posted: