3rd Line IT Support Engineer
York, North Yorkshire, England, United Kingdom
Red Rhino Solutions
Incident Categorisations with associated Service Level Agreements. Be an escalation point for service desk tickets for 3rd line escalations. Accountable for tickets assigned for investigation, resolution, customer communications and SLA escalationOwnership an input to solution designs at all levels (High Level, Low Level and Technical) Creation of test plans to ensure required quality of implementations Creation of deployment plans to More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted: