2 of 2 SaaS Jobs in Baldock

workflows, dashboards, and automations in Zoho CRM. Support onboarding and offboarding processes including user account setup and permissions. Assist with general administration of SaaS tools used across the business. Liaise with the broader technical team to resolve escalations and implement system improvements. SKILLS AND EXPERIENCE REQUIRED Solid experience supporting Microsoft … other core Microsoft cloud services. Familiarity with SaaS CRM platforms — Zoho CRM experience preferred, but knowledge of similar systems like Salesforce, Dynamics, or HubSpot is also beneficial. A strong communicator with a problem-solving mindset — confident working independently and as part of a team. Comfortable juggling multiple support requests ...

escalation routes and supporting documentation. Participate in incident exercises and post-incident reviews, ensuring that lessons result in measurable improvements. Review the security of SaaS applications, third-party integrations and data-sharing arrangements. Produce clear reporting on security risks, incidents, vulnerabilities and remediation progress. Support audits, customer assurance requests … detection and response provider. Experience implementing or improving a vulnerability-management platform. Familiarity with cloud-native security monitoring and configuration-management services. Experience securing SaaS applications and third-party integrations. Knowledge of email security, information protection and data-loss prevention. Experience using scripting or automation to improve security operations. ...