Senior Systems ITSM Specialist
Elland, Yorkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
NHS
The closing date is 03 July 2025 We are looking for a passionate and dynamic BMC Helix ITSM Specialist with expertise in application support, development and integration in a SaaS environment to join our Service Delivery Team. The ideal candidate will have hands-on experience in configuring, customising, and integrating BMC Helix ITSM solutions to optimize IT service management processes. … of normal working hours. Be the principal product owner for Helix ITSM. Taking ownership, diagnosing and resolving all issues related to BMC Helix ITSM escalating where appropriate to BMC SaaS Support or internal SME's. About us We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as … AI capabilities and knowledge of AI functions within enterprise software suites, including machine learning integrations, smart assistants, and workflow automation tools Experience of supporting Helix ITSM were delivered as SaaS including provisioning, upgrades and migrations Experience of supporting Helix ITSM were delivered as SaaS including provisioning, upgrades and migrations COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES) Excellent communication skills and ability More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: