4 of 4 SaaS Jobs in Jedburgh

valued Operational Excellence – Your processes are structured, organised, and measurable What You Bring 3–5 years’ experience in Customer Success, Account Management, or SaaS retention roles Proven experience leading renewal and cancellation conversations Strong commercial instinct and confidence discussing contracts, pricing, and value High emotional intelligence and resilience under pressure ...

members in sales, customers, and partners. THE SKILL SET Experience - Have 6+ years of relevant work experience in product management at a high-performance SaaS consumer technology company. B2B SaaS Experience (Preferred) - Experience in B2B SaaS, with Pricing and/or price optimization management as a nice-to-have … passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo’s Pricing & Strategy Management (Pricepoint, Enterprise Pricing Platform, Deal Price Optimizer, and Vendavo AI), Sales & Quoting Solutions (Intelligent ...

warm handoffs of in flight tickets, weekly team syncs, and live coaching. Qualifications 3 to 5 years of technical support experience, ideally in a SaaS or ecommerce environment supporting mid-market or enterprise customers. Strong working knowledge of Shopify (themes, admin, APIs) and the mobile app ecosystem (App Store ...

timezone support coverage on an ad-hoc basis, triaging and resolving customer issues to minimize downtime and meet SLAs. Skills Proven delivery of SaaS implementations and high-quality customer-facing deliverables, with the ability to manage multiple concurrent onboarding engagements independently. Strong customer and stakeholder management, able to lead executive … action approach. Comfortable working within a regional CS team, collaborating across time zones to support shared customer outcomes. Technically astute with strong understanding of SaaS concepts, integrations, and practical troubleshooting. Requirements 5+ years of experience in customer success, professional services, solutions consulting, or a related customer-facing technical role ...