Technical Analyst/ 1st Line Support Analyst - Remote
- Location
- Newent, Gloucestershire, United Kingdom
warm handoffs of in flight tickets, weekly team syncs, and live coaching. 3 to 5 years of technical support experience, ideally in a SaaS or ecommerce environment supporting mid-market or enterprise customers. Comfort triaging issues across web and native mobile, with hands-on troubleshooting using tools like Proxyman, Xcode ...