Remote Customer Success Manager
- Hiring Organisation
- grabjobs
- Location
- Redruth, Cornwall, UK
plan. • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal. • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.) • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing). • Manage … Education and Experience Professional Experience: Minimum of 5 years overall. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs. Customer Outcome ...