will: Own the strategy, roadmap, and operational health of our corporate/internal application estate, including CRM, ERP, billing, finance, and other business-critical SaaS platforms. Lead the consolidation and transformation of our corporate applications as part of a major, active investment program, reducing redundancy and simplifying how the business … Establish clear incident management, escalation, and post-incident review processes for corporate systems. Configuration Discipline & Platform Governance • Champion a configuration-first approach on hosted SaaS platforms, resisting unnecessary customization in favor of supported, upgrade-safe configuration. • Establish and continuously refine governance frameworks, policies, and processes for how corporate applications ...