2 of 2 SaaS Jobs in Suffolk

ticketing tools (Zendesk, ServiceNow, Jira, etc.). Understanding of ITIL principles and service management processes. Basic networking knowledge (DNS, DHCP, VPN). Experience supporting SaaS applications. Behaviours & Attributes Customer-focused with a proactive, "can-do" attitude. Strong attention to detail and ownership of tasks. Able to work both independently ...

Board reporting Ensure robust financial controls and compliance to group policies and processes Oversee tax, VAT, payroll, and statutory compliance Commercial & Finance Own SaaS and commercial metrics, including ARR/MRR, MRGP, churn, and customer lifetime value Support pricing, contract structures, and commercial terms for GP practices, PCNs, and other … Board and senior stakeholders What will you need to be successful? Qualified accountant (ACA, ACCA, or CIMA) Senior finance leadership experience in SaaS, software, or technology-enabled services Strong understanding of subscription revenue models and commercial finance Experience operating in regulated, public-sector, or NHS-adjacent environments Comfortable operating ...