1 of 1 Sales Administrator Jobs in Staffordshire

We are a small familly run Business based in the Stoke on Trent area. We are looking for a new person to join our Team helping with sales, customer services, admin, customer contact. Sales Support duties and responsibilities: Answering questions from prospective customers about online/telephone purchase process Tracking orders and investigating shipping delays for customers waiting … on products Answering questions from existing customers with faulty or unwanted products Processing customer sales, refunds and returns Updating customer records Making follow-up contact to check on customer satisfaction processing invoices Taking payments Liasing with engineering department and customers. Essential Experience Required: The ability to speak to customers over the phone and email A high standard of communication … skills Computer Literate Desired but not essential: Sales support/Admin background Sage, Microsoft Outlook Background in telecomms Experience in using portals Interest in Electronics Full training on our unique product is provided by the company, however we are looking for someone with experience in the sales support/admin/customer services side. Salary is negotiable dependent More ❯