Service Delivery Manager
- Hiring Organisation
- Gamma
- Location
- Bradford, England, United Kingdom
functionally with internal teams to address operational defects and drive improvements. Supporting cost control and growth opportunities, and ensuring all activities are tracked in CRM/ITSM systems. Promoting Gamma’s values and delivering superior customer service at every opportunity. What You’ll Need Demonstrable experience in ITIL-based … stakeholders, even without direct line management. Financial awareness and experience in contract management and cost control. Experience with Service Now or Salesforce CRM, network monitoring tools (e.g., Highlight, SolarWinds), and telecoms/data products. A proactive, results-driven approach, with resilience, adaptability, and a keen ...