B2C Sales & Retentions Executive
- Hiring Organisation
- UniHomes
- Location
- Sheffield, South Yorkshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £24,500 - £35,000 per annum
customer care, even when customers cannot be retained. Operational responsibilities Managing inbound and outbound calls and emails relating to cancellations. Using Salesforce CRM to manage and update cancellation cases accurately. Ensuring a smooth, professional experience for every customer from start to finish. Managing your caseload effectively during … calm under pressure and comfortable navigating challenging conversations. Excellent organisation, accuracy and attention to detail. A proactive, positive and hard-working approach. Experience using CRM and telephony systems (we use Salesforce and Vonage) is beneficial, but not essential - full training is provided. Working hours Monday to Thursday ...