Salesforce Senior Consultant Service Cloud Voice (m/f/x)
- Location
- Greater London, England, United Kingdom
London Consulting fluent:cx Role Your new workday: As a Senior Salesforce Consultant (m/f/x) specialising in Service Cloud Voice, you will lead the design and delivery of intelligent, scalable voice solutions that transform customer service operations. You act as a trusted advisor … implementations. Acting as the bridge between business needs and technical implementation, you’ll work closely with clients to map their customer service strategies onto Salesforce’s voice technology, including Amazon Connect and Agentforce. Beyond delivery, you mentor consultants, shape best practices, and ensure high-quality outcomes across multiple projects. ...