1 to 25 of 29 Salesforce Service Cloud Jobs in London

Salesforce Product Manager Location: London (Hybrid 23 days onsite) Salary: Up to £85,000 per annum (DOE) We are hiring on behalf of our client for a Salesforce Product Manager to own and drive the roadmap for a multi-cloud Salesforce platform. This role is ideal for someone who thrives at the intersection of business strategy … and technical delivery, with proven experience in Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud . Key Responsibilities Own the Salesforce product vision, strategy, and roadmap, ensuring alignment with business objectives. Work closely with stakeholders to gather, prioritise, and refine requirements. Translate business needs into clear user stories, acceptance criteria, and backlog items. … Oversee delivery across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. Act as the primary point of contact between business teams and technical delivery teams. Monitor platform performance, adoption, and ROI, recommending enhancements where needed. Champion Salesforce best practices and ensure governance standards are followed. Stay up-to-date with Salesforce releases and More ❯

Our client is looking for a Senior Salesforce responsible for hands-on Salesforce development and platform optimisation. This role focuses on designing and delivering scalable, high-performing solutions across Salesforce Service Cloud and Marketing Cloud. Key Responsibilities & Outputs Salesforce Development and Technical Delivery Design and implement technical solutions using Salesforce best practices, with … a focus on scalability and performance. Configure and develop solutions across Salesforce Service Cloud and Marketing Cloud Estimate Jira stories accurately and deliver robust, well-tested code in line with agreed timelines. Write clean, efficient Apex code and utilize Salesforce’s declarative tools to meet business needs. Conduct unit testing, document results, and contribute to … system testing cycles. Maintain and enhance CI/CD pipelines using tools such as GitHub, ensuring seamless code deployment and version control. Review and manage the impact of Salesforce seasonal releases, including system updates and regression testing. Essential Skills and Experience Significant hands-on experience as a Salesforce Developer in complex environments. Expertise in Apex, Lightning Web Components More ❯

Our client is looking for a Senior Salesforce responsible for hands-on Salesforce development and platform optimisation. This role focuses on designing and delivering scalable, high-performing solutions across Salesforce Service Cloud and Marketing Cloud. Key Responsibilities & Outputs Salesforce Development and Technical Delivery Design and implement technical solutions using Salesforce best practices, with … a focus on scalability and performance. Configure and develop solutions across Salesforce Service Cloud and Marketing Cloud Estimate Jira stories accurately and deliver robust, well-tested code in line with agreed timelines. Write clean, efficient Apex code and utilize Salesforce’s declarative tools to meet business needs. Conduct unit testing, document results, and contribute to … system testing cycles. Maintain and enhance CI/CD pipelines using tools such as GitHub, ensuring seamless code deployment and version control. Review and manage the impact of Salesforce seasonal releases, including system updates and regression testing. Essential Skills and Experience Significant hands-on experience as a Salesforce Developer in complex environments. Expertise in Apex, Lightning Web Components More ❯

Senior Salesforce Consultant/Senior Salesforce Developer/Senior Salesforce Programmer Location: Hybrid (London/UK 23 days onsite) Salary: £75,000 - £90,000 Plus Benefits We are hiring on behalf of our client for a Senior Salesforce Consultant to play a key role in an exciting organisation-wide Salesforce transformation. This role offers the … opportunity to work across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud in a collaborative hybrid environment. Key Responsibilities Lead end-to-end delivery across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud, from requirements gathering and solution design to configuration, development, testing, and deployment. Deliver technical solutions … in Salesforce including custom metadata, Lightning components, Apex code, APIs, and declarative automation. Architect and implement Marketing Cloud campaigns using Email Studio, Journey Builder, Automation Studio, Contact Builder, and personalisation tools. Partner with stakeholders to understand business needs and translate them into scalable, robust Salesforce solutions. Mentor junior team members and ensure adherence to best practices. Drive More ❯

Learn more on our company website at follow our pages on LinkedIn , Twitter , Facebook and Instagram . We are seeking for a Business Analysis Manager with extensive expertise in Salesforce technologies and Partner Relationship Management (PRM) to lead the design, implementation, and optimization of our global partner ecosystem. The ideal candidate will have a proven track record of managing … complex partner programs, including recruitment, onboarding, registration, support, self-ordering, billing, and marketing. This role will leverage Salesforce Sales Cloud, CPQ, and Experience Cloud to deliver scalable and innovative solutions for our global partner network. Key Responsibilities: Strategic Leadership: Act as the primary functional lead for PRM initiatives, driving the design and implementation of Salesforce Experience … Cloud portals tailored for global partner ecosystems. Define and document the architecture for PRM portals, including user roles, permissions, sharing rules, and data visibility. Ensure alignment with industry best practices and Salesforce platform capabilities. Partner Portal Management: Lead the configuration and optimization of Salesforce Experience Cloud portals for partner onboarding, registration, enablement, and self-service More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £90k–£100k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately … employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope … timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £90k–£100k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately … employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope … timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £90k–£100k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately … employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope … timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £90k–£100k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately … employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope … timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. More ❯

Robert Half Technology are assisting a global market leading AI powered tech company to recruit a Salesforce Administrator on a contract basis - hybrid working - London based. Outside IR35 Join a growing Data & Revenue Operations (D&R) Team. This role is an opportunity to deliver high-impact improvements to our Salesforce platform while driving integrations with a modern GTM … technology stack. You'll work closely with the Sales, Service, and Operations teams to deliver both quick wins and strategic improvements within Salesforce. This is a hands-on role for someone who can get up to speed quickly, spot opportunities for improvement, and deliver tangible impact over 3-6 months. Role 1. Improving Salesforce (Sales & Service Clouds … Sales Cloud: The Salesforce Administrator will review and improve Sales task and activity logging/tracking. Implement Einstein Activity Capture. Optimise Account, Opportunity, and Contact creation processes (layouts, automation, end-user journey). Automate Opportunity creation when specific conditions are met. Enhance Salesforce setup to support B2C2B (previously B2B-only). Service Cloud: Implement Einstein More ❯

Salesforce Developer Rate - Up to £550 per day overall assignment rate to umbrella Location - London (ADHOC onsite)Duration - 6 months. MUST BE SC ELIGIBLE About the Role As a Senior Salesforce Developer, you'll lead the design, development, and deployment of enterprise-level Salesforce solutions. Collaborating closely with functional consultants, business analysts, and QA testers, you will … translate business needs into secure, high-quality Salesforce applications. You'll also support the team with technical leadership and uphold best practices throughout the software development life-cycle. Key Responsibilities Design and build secure, scalable solutions using Apex , Lightning Web Components (LWC) , and advanced Screen Flows . Implement complex access control models , including restrictive OWDs, sharing rules, and permission … sets. Develop and maintain critical REST API integrations , including secure connections via Salesforce Private Connect . Configure Salesforce Shield , leveraging Real-Time Event Monitoring to integrate with tools like Splunk SIEM . Translate business and architectural requirements into well-documented, production-grade code. Mentor junior developers, perform code reviews, and promote engineering best practices. Actively contribute to Agile More ❯

Who we are OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support … across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now'). Key Responsibilities Develop and execute a change management strategy for Salesforce projects, including stakeholder analysis, impact assessments, and adoption roadmaps. … Partner with programme leads, business stakeholders, and Salesforce teams to drive engagement and alignment. Define and deliver communications plans, ensuring consistent, clear messaging around Salesforce changes. Design and deliver training strategies and user enablement materials, tailored to different user groups and business units. Monitor adoption and business readiness through KPIs, surveys, and feedback loops, making adjustments as needed. More ❯

Who we are OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support … across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now'). Key Responsibilities Develop and execute a change management strategy for Salesforce projects, including stakeholder analysis, impact assessments, and adoption roadmaps. … Partner with programme leads, business stakeholders, and Salesforce teams to drive engagement and alignment. Define and deliver communications plans, ensuring consistent, clear messaging around Salesforce changes. Design and deliver training strategies and user enablement materials, tailored to different user groups and business units. Monitor adoption and business readiness through KPIs, surveys, and feedback loops, making adjustments as needed. More ❯

Who we are OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support … across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now'). Key Responsibilities Develop and execute a change management strategy for Salesforce projects, including stakeholder analysis, impact assessments, and adoption roadmaps. … Partner with programme leads, business stakeholders, and Salesforce teams to drive engagement and alignment. Define and deliver communications plans, ensuring consistent, clear messaging around Salesforce changes. Design and deliver training strategies and user enablement materials, tailored to different user groups and business units. Monitor adoption and business readiness through KPIs, surveys, and feedback loops, making adjustments as needed. More ❯

Who we are OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support … across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now'). Key Responsibilities Develop and execute a change management strategy for Salesforce projects, including stakeholder analysis, impact assessments, and adoption roadmaps. … Partner with programme leads, business stakeholders, and Salesforce teams to drive engagement and alignment. Define and deliver communications plans, ensuring consistent, clear messaging around Salesforce changes. Design and deliver training strategies and user enablement materials, tailored to different user groups and business units. Monitor adoption and business readiness through KPIs, surveys, and feedback loops, making adjustments as needed. More ❯

We are looking to hire a Salesforce Solution Architect who has experience in the Puplic Sector. Must have current SC Clearance The team that you'll be working with: As part of our continuous growth, we are seeking a Salesforce Public Sector Solution Architect to join our Salesforce Architecture and Innovation team in London, focusing on clients … in the Public Sector Domain. The Salesforce Public Sector Solution Architect acts as a strategic advisor and expert on Salesforce products and platforms for key Public Sector clients. This role engages with executive-level stakeholders and collaborates with enterprise architects and business users, providing best practices in areas such as security, performance, development processes, and governance. What you … our Public Sector clients. Ensure scalable, best-practice solutions that meet or exceed customer expectations. Evaluate and translate business and technical requirements into well-architected solutions that effectively leverage Salesforce products. Identify and mitigate solution and business design risks. Build and maintain strong relationships with key stakeholders and team members. Lead overall architecture alignment and coordinate efforts across multiple More ❯

Overview We are looking to hire a Salesforce Solution Architect who has experience in the Puplic Sector. Must have current SC Clearance The team that you'll be working with: As part of our continuous growth, we are seeking a Salesforce Public Sector Solution Architect to join our Salesforce Architecture and Innovation team in London, focusing on … clients in the Public Sector Domain. The Salesforce Public Sector Solution Architect acts as a strategic advisor and expert on Salesforce products and platforms for key Public Sector clients. This role engages with executive-level stakeholders and collaborates with enterprise architects and business users, providing best practices in areas such as security, performance, development processes, and governance. What … our Public Sector clients. Ensure scalable, best-practice solutions that meet or exceed customer expectations. Evaluate and translate business and technical requirements into well-architected solutions that effectively leverage Salesforce products. Identify and mitigate solution and business design risks. Build and maintain strong relationships with key stakeholders and team members. Lead overall architecture alignment and coordinate efforts across multiple More ❯

SC Cleared Salesforce Developer 6 Months Predominantly remote (Maximum of 1-2 days per month on site) Negotiable Day rate (Inside IR35) My client, a government body, are looking for an SC Cleared Salesforce Developer to join their fast-paced team on an initial 6-month contract. ***Please note - Due to the nature of the client, the selected … candidate MUST HAVE Active SC Clearance and be a sole British National*** The below skills/experience are required for this role: Salesforce Service Cloud configuration and administration (inc. lightning page layouts, email/routing, custom object definition, list views, dynamic forms) Implementation of complex Salesforce Flows Knowledge of Salesforce Apex development Git software version … control Familiar with Salesforce SFDX/Visual Studio Code Comfortable with agile delivery with Jira task management The below skills/experience would be highly desirable: Salesforce SOQL query language and general object model/reporting awareness Advanced Salesforce Apex development experience (inc. defining invocable Flow actions and batch Apex) Salesforce Experience Cloud site-building More ❯

Salesforce Administrator (Hybrid – London, UK) Empowering E-commerce with AI Innovation A world-leading E-commerce company headquartered in London is seeking an experienced Salesforce Administrator to drive digital transformation through Salesforce and cutting-edge AI tools. This is a hybrid position offering the opportunity to be part of a tech-forward team using AI to supercharge … optimized and up-to-date. Collaborate with cross-functional teams to design and implement AI-enhanced data workflows and automations. Train and support users across departments; champion adoption of Salesforce and integrated AI tools. Maintain accurate and clear documentation for system functionality and changes. Work with stakeholders to design data-driven solutions that align with business goals. Analyze trends … and improve how the organization leverages Salesforce + AI for strategic decision-making. Ideal Experience & Skills Proven experience as a Salesforce Administrator. Salesforce Admin Certification (required); additional certifications (Sales Cloud, Service Cloud, Developer) are a plus. Experience with AI tools such as Einstein Analytics, Tableau CRM, ChatGPT integrations, or similar. Ability to build custom More ❯

Salesforce Administrator (Hybrid – London, UK) Empowering E-commerce with AI Innovation A world-leading E-commerce company headquartered in London is seeking an experienced Salesforce Administrator to drive digital transformation through Salesforce and cutting-edge AI tools. This is a hybrid position offering the opportunity to be part of a tech-forward team using AI to supercharge … optimized and up-to-date. Collaborate with cross-functional teams to design and implement AI-enhanced data workflows and automations. Train and support users across departments; champion adoption of Salesforce and integrated AI tools. Maintain accurate and clear documentation for system functionality and changes. Work with stakeholders to design data-driven solutions that align with business goals. Analyze trends … and improve how the organization leverages Salesforce + AI for strategic decision-making. Ideal Experience & Skills Proven experience as a Salesforce Administrator. Salesforce Admin Certification (required); additional certifications (Sales Cloud, Service Cloud, Developer) are a plus. Experience with AI tools such as Einstein Analytics, Tableau CRM, ChatGPT integrations, or similar. Ability to build custom More ❯

the Role What you'll bring to the team: The ideal candidate will have extensive experience in designing and implementing solutions, including large, multi-technology, multi-vendor solutions, customer service solutions (Salesforce Service Cloud preferred), sales management platforms (Salesforce Sales Cloud preferred), and contact center platforms (Amazon Connect preferred). You should have experience More ❯

On behalf of our client, a leading Salesforce customer, we are recruiting for a Salesforce Technical Architect to join their dynamic team in London. This is a fantastic opportunity to work on cutting-edge projects while enjoying the flexibility of a hybrid schedule, with four days a week in their London office. Why Join Them? Lead and support … finding solutions. Collaborate on high-impact projects that drive business transformation and innovation. If you're a natural problem solver with a passion for innovation and leadership in the Salesforce ecosystem, this role is for you! Apply now to join an exciting team where your skills will make an impact. Responsibilities Design and implement scalable Salesforce solutions tailored … to business needs. Lead technical delivery for integrations between Salesforce and external systems. Mentor and support nearshore teams to ensure quality delivery and adherence to best practices. Evolve technical standards dynamically while delivering high-performance solutions. Collaborate with stakeholders to align technical strategies with business goals. Solve complex technical challenges independently and proactively. Skills Be self-sufficient and able More ❯

Job Title: Salesforce Engineer Location: London, UK (Hybrid - 3 days onsite per week) Contract Type: Contract (Inside IR35) Duration: 6 months minimum Day Rate: Up to £450 per day Start Date: Immediate or negotiable Role Overview We're hiring a seasoned Salesforce Engineer to support the delivery of scalable, high-quality solutions within a mature Salesforce org … for a leading UK financial institution. This is a hands-on engineering role focused on designing, building, and deploying features across Service Cloud, OmniStudio, and Lightning frameworks, while maintaining compliance with strict governance and regulatory standards. You'll work within a collaborative feature team, contributing to technical design, mentoring junior developers, and owning delivery from development through to … production. The environment is fast-paced, agile, and outcome-driven-ideal for someone who thrives under pressure and takes pride in building robust, enterprise-grade Salesforce solutions. Key Responsibilities Design and document scalable technical solutions in collaboration with architects and business stakeholders Configure and customize Salesforce using best practices, minimizing unnecessary custom code Develop and maintain Aura and More ❯

Salesforce QA/Tester (Provar) - Full Remote - Outside IR35 Contract - IT Cybersecurity Consultancy One of the largest UK security consultancies is looking to hire a temp Salesforce QA to help upscale and maintain their Provar framework across their internal and client-facing Salesforce services. As a Salesforce QA, you will be responsible for ensuring the quality … and reliability of our Salesforce applications. You will work closely with development and product teams to design, develop, and execute automated test scripts using Provar. Your role will involve identifying and reporting defects, ensuring that our applications meet the highest standards of quality. Rate: 650-700 Outside IR35 Duration: 6months, high potential of extension Location: Remote, must be resident … of the UK Requirements: Proven experience as a QA/Test Automation using Provar on Salesforce applications Highly desirable experience with greenfield implementation of Provar Demonstrable experience of building end-to-end test cases in Provar Solid understanding of QA methodologies, tools and processes Experience in upscaling/supporting members with automation frameworks and tools Must have experience with More ❯

Robert Half Technology are assisting a global market leading AI powered tech company to recruit a Salesforce Developer on a contract basis - hybrid working - London based. Outside IR35 Join a growing Data & Revenue Operations (D&R) Team. This role is an opportunity to deliver high-impact improvements to our Salesforce platform while driving integrations with a modern GTM … technology stack. You'll work closely with the Sales, Service, and Operations teams to deliver both quick wins and strategic improvements within Salesforce. This is a hands-on role for someone who can get up to speed quickly, spot opportunities for improvement, and deliver tangible impact over 3-6 months. Role 1. Salesforce Development & Enhancements Design and build … Account, Opportunity, and Contact creation processes, including page layouts, automation, and end-user experience. Implement Einstein Activity Capture and configure automatic Opportunity creation when defined criteria are met. Enhance Salesforce to support B2C2B models in addition to existing B2B processes. Develop and configure solutions for Einstein Case Classification and Einstein Article Recommendations. Contribute to longer-term Salesforce initiatives More ❯