1 to 25 of 134 Salesforce Service Cloud Jobs in London

consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation … changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic ...

About Service Cloud Service Cloud is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce, it is the only platform where AI agents and human service representatives work together … real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning customer service, IT Service Management (ITSM), and HR service to unify service delivery across every department on a single advanced platform. With the industry's fastest-growing AI adoption rate ...

Open role — UK or Ireland, remote# Senior Salesforce Marketing Cloud Consultant.Lead Marketing Cloud and Data Cloud implementations from discovery to go-live at a Salesforce Summit partner. Remote in the UK or Ireland, reporting to the Delivery Director.Apply by emailAll open rolesLocationUK or Ireland, remoteJob … typeFull time, permanentReports toDelivery DirectorExperience6+ years Salesforce deliveryCompensationCompetitive, plus bonus01 — About us## A Salesforce consultancy that delivers.Ignyto is a Salesforce consultancy partner helping businesses across Europe transform their operations and grow through Salesforce. We work hand in hand with Salesforce teams and customers to design, implement ...

London Consulting fluent:cx Role Your new workday: As a Senior Salesforce Consultant (m/f/x) specialising in Service Cloud Voice, you will lead the design and delivery of intelligent, scalable voice solutions that transform customer service operations. You act as a trusted advisor … teams through complex implementations. Acting as the bridge between business needs and technical implementation, you’ll work closely with clients to map their customer service strategies onto Salesforce’s voice technology, including Amazon Connect and Agentforce. Beyond delivery, you mentor consultants, shape best practices, and ensure high-quality ...

Solution Architect (Salesforce & Marketing Cloud Engagement/Next) London - Commercial Who we are Since 1843, The Economist Group has championed independence, excellence and openness, helping people understand and tackle the critical challenges shaping the world. Today, we are building on that legacy as a global media and information … senior B2C Solution Architect to join our dynamic team fulltime. In this pivotal role, you will design and architect end-to-end solutions leveraging Salesforce Core Platform, Service Cloud, Data 360, and Marketing Cloud Engagement/Next to drive our B2C transformation initiatives. You will collaborate ...

senior B2C Solution Architect to join our dynamic team fulltime. In this pivotal role, you will design and architect end-to-end solutions leveraging Salesforce Core Platform, Service Cloud, Data 360, and Marketing Cloud Engagement/Next to drive our B2C transformation initiatives. You will collaborate … closely with business stakeholders, product leads, analysts, and engineering teams to translate complex business needs into robust, scalable, and secure Salesforce solutions. A deep understanding of Salesforce data models, asynchronous integration patterns, and cross-cloud B2C architecture is essential. ResponsibilitiesSolution Design & ArchitectureDesign and architect comprehensive B2C enterprise ...

Advisory ServicesIndustry: Professional ServicesPosted: 2026-11-04 The team you'll be working with: As part of our continuous growth, we are seeking a Salesforce Field Service Architect. You will be part of the Solution & Design community within the NTT DATA Salesforce Practice across UK & Ireland, working … alongside Enterprise Architects, Solution Architects, Functional Consultants, and Delivery teams. As a Field Service Architect, you will play a pivotal role across the full lifecycle — from presales and solution shaping through to delivery oversight and client engagement — designing solutions that transform how our clients plan, schedule and deliver work ...

Accepting applications until: 27 November 2026Job DescriptionYour new role: Salesforce Administrator Are you a Salesforce professional who loves experimenting with new tools, challenging the status quo, and shipping outcomes fast? If you thrive in environments where you can move quickly, embrace AI-powered ways of working, and make … direct impact across sales, customer support, and marketing, this role is for you. As a Salesforce Administrator at Global, you'll wear multiple hats—combining your passion for platform optimisation with the curiosity to explore emerging tools like AI-assisted development and Marketing Cloud Next. You'll play ...

Dein neuer Arbeitsalltag: Als Salesforce Consultant (m/f/x) mit Schwerpunkt Service Cloud Voice unterstützt du die Konzeption und Umsetzung intelligenter, skalierbarer Voice-Lösungen, die den Kundenservice nachhaltig verändern. Als Bindeglied zwischen fachlichen Anforderungen und technischer Umsetzung arbeitest du eng mit Kund:innen zusammen … überträgst ihre Service-Strategien auf die Voice-Technologien von Salesforce, einschließlich Amazon Connect und Agentforce. Du betreust Kund:innen aus unterschiedlichen Branchen und begleitest sie durch Discovery-, Implementierungs- und Optimierungsphasen, um langfristigen Erfolg und messbaren Mehrwert sicherzustellen. Aufgaben So hilfst Du uns Digitalisierung erlebbar zu machen: Konzipiere ...

Accepting applications until: 27 November 2026 Job Description Your new role: Salesforce Development Lead Are you a Salesforce leader who thrives on shipping fast, mentoring others, and pushing the platform forward with AI-assisted development? If you want to combine deep Salesforce expertise with hands-on experience … coding assistants, and you're ready to help shape how a team builds on the platform, this role is for you. As a Senior Salesforce Administrator/Developer at Global, you'll take ownership of our Salesforce ecosystem across Sales Cloud, Service Cloud, Account Engagement ...

platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Accepting applications until: 27 November 2026 Job Description Your new role: Salesforce Development Lead Are you a Salesforce leader who thrives on shipping fast, mentoring others, and pushing the platform forward with AI-assisted development … want to combine deep Salesforce expertise with hands-on experience in tools like Claude, Codex, and other AI coding assistants, and you're ready to help shape how a team builds on the platform, this role is for you. As a Senior Salesforce Administrator/Developer at Global ...

experienced Senior Salesforce Developer with a passion for building scalable, high-performing, enterprise-grade solutions? We're looking for a talented developer to join us on a 12-month contract and play a key role in the ongoing development and evolution of our Salesforce platform. Working closely with … Salesforce Technical Lead and Lead Architect, you'll design, develop, customise and enhance Salesforce solutions across the platform, particularly Sales Cloud and Service Cloud. You'll integrate Salesforce with a range of third-party SaaS applications and internal on-premise systems, delivering innovative CRM capabilities ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications The Role We are investing in a strategic Salesforce Higher Education practice and are looking for an experienced Salesforce Education Cloud Consultant to help shape its growth and success. Working with ...

Role Purpose The role is accountable for the strategic management, governance, operational excellence, and continuous evolution of the Salesforce platform, which underpins key business capabilities across Client Services, Onboarding, Sales, Marketing, and Operations. The Senior CRM Engineer will act as the technical lead and trusted advisor for the Salesforce … delivery of transformational CRM initiatives, AI-enabled capabilities, automation programmes, and platform modernization while maintaining robust operational support and governance standards. Key Responsibilities Salesforce Platform Leadership & Ownership Own the end-to-end Salesforce platform strategy, administration, governance, and operational health. Provide technical leadership for Salesforce architecture, configuration ...

London Consulting fluent:cx Role Your new workday: As a Salesforce Consultant specialising in Service Cloud, you will work closely with clients to transform their customer service operations using Salesforce’s industry-leading tools. You’ll play a key role in designing, configuring, and delivering … improve efficiency, customer satisfaction, and Agent productivity. You’ll support a wide variety of clients across industries, helping them get the most out of Service Cloud’s powerful capabilities. Tasks How you help us make digital transformation tangible: Implement features such as Case Management, Omni-Channel Routing, Knowledge ...

Benefits: Inside IR35 Lead Product Manager – Salesforce CRM & Contact Centre Location: London – Hybrid, 3 days per week onsite Contract: Contract opportunity, Inside IR35 Job purpose We are seeking an experienced Lead Product Manager to own the product strategy, vision and roadmap across a major CRM and Customer Service Transformation programme. The role will cover the end-to-end customer service technology landscape, including Salesforce Service Cloud, Voice, IVR, call routing, Workforce Management (WFM), customer service automation and AI-enabled capabilities. You will provide strong client-side product leadership, working across business stakeholders ...

UniQuest we deliver embedded, tech-enabled services and solutions across the student journey, defining a ‘new’ normal for customer service in higher education. We are looking for someone who can bring a breadth of knowledge and experience, with innate curiosity, to our growing business, ensuring our solutions continue … work environment, with fantastic and ambitious colleagues, and training and development opportunities to help you in your growth in this important role. As a Salesforce Admin & Developer, you’ll play a vital, hybrid role at UniQuest. Part administrator and part developer, you will help us design, build ...

offs across technical and business teams. Ensure delivery outcomes translate into measurable business impact, not just shipped work. Team Leadership & Performance Management Line manages Salesforce Admins, Developers and QA, or adjacent delivery roles. Own and report on OKRs and KPIs relevant to engineering and delivery performance. Build a high … forums that lead to tangible change. Act as the single accountable owner for delivery progress, risks, and outcomes. Skills and Experience This is a Salesforce-specific delivery role. Candidates must have substantial, hands-on experience of the Salesforce platform, its architecture and its tooling. General delivery management experience ...

looking for an experienced Salesforce Functional Architect to join our client, a leading Wealth Management organisation , and play a critical role in designing scalable, secure and user-centric Salesforce services that support their relationship-led business model and growth ambitions. This is an exciting opportunity to shape … functional design across the Salesforce platform, working with technologies including Salesforce Financial Services Cloud (FSC), OmniStudio and Experience Cloud . You will bridge the gap between business requirements and technical feasibility, providing clear and pragmatic advice that ensures solutions deliver measurable business value while adhering ...

London, UK | Permanent (Hybrid) Salesforce Technical Architect | ESSENTIAL SKILLS 6+ years of Salesforce experience with at least 2 years in a technical leadership capacity Proven experience delivering complex Salesforce solutions as a Technical Architect Strong hands-on expertise across Apex, Lightning Web Components, integrations, data modelling … platform automation Experience designing scalable Salesforce solutions across Sales Cloud, Service Cloud, and Salesforce Platform Strong client-facing consulting experience, including workshops, whiteboarding, solution design, and technical presentations Proven ability to lead and mentor Salesforce development teams, conduct code reviews, and set technical standards ...

projects enabling leading enterprise companies to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries. Come join a growing … Salesforce Practice and work on fun projects with good people! Who are you? You are an experienced, hands-on Salesforce Consultant with expert Business Analyst skills who specializes in the Revenue Cloud and loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. ...

Salesforce Consultant Field Service (m/f/x) London Consulting fluent:cx Role Your new workday: As a Salesforce Consultant (m/f/x) specialising in Salesforce Field Service, you will work closely with clients to deliver solutions that optimise service operations. … help organisations improve scheduling efficiency, technician productivity, and customer satisfaction by implementing and configuring Salesforce Field Service solutions. Acting as a link between business requirements and technical implementation, you’ll support clients across industries as they modernise their field service processes - from work order management to mobile ...

Senior Salesforce Functional Consultant – Field Service (FSL) Location: London, hybrid, with regular on-site travel to client Employment type: Permanent or contract Salary: £70,000–£90,000 (permanent) or £500 per day (contract) Start date: October/November 2026 About the role Trigg Digital is a Salesforce Summit Partner and AI consultancy. We're looking for a Senior Functional Consultant with deep Salesforce Field Service expertise to lead client engagements from diagnosis through design to delivery. Your first engagement is an independent assessment of a mature Field Service implementation for a well-known ...

projects enabling leading enterprise companies to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries. Come join a growing … Salesforce Practice and work on fun projects with good people! Who are you? You are an experienced functional Solution Architect who specializes in the Salesforce Revenue Cloud and loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence ...

## Salesforce AdministratorAnsøg: London Moorgate - Cross Border: Full time: Slået op i dag: R10023# # **Your role**# # **What you'll be doing****What We Need**Corpay Inc. is seeking a Salesforce CRM Administrator to join our team supporting our Corpay Cross Border division. In this role … Salesforce CRM Administrator will have strong expertise and skill to manage, enhance and support our CRM Application. The ideal candidate will be responsible for handling user queries, owns and optimizes our Salesforce platform – a heavily automated and customized environment spanning Sales and Service cloud. In this role ...