1 to 25 of 28 Salesforce Service Cloud Jobs in London

Senior SalesForce Developer - Service Cloud - Experience Cloud - Apex - LWC - SOQL The Senior Salesforce Developer is responsible for hands-on development, platform optimisation, and delivering scalable solutions across Service Cloud and Marketing Cloud. The role leads Apex development, configuration, and CI/CD processes … while ensuring platform stability, assessing release impacts, resolving BAU issues, and driving continuous improvement. Key Responsibilities Salesforce Development Design and deliver scalable, high-performance Salesforce solutions. Build and configure functionality across Service Cloud and Marketing Cloud. Write clean Apex code and use declarative tools to meet ...

Role: Salesforce Administrator - Service Cloud Specialist Location: Hybrid (London-based) Salary: £60,000 + benefits About the Role: We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work … cutting-edge Salesforce solutions and play a key role in optimising customer service operations. Key Responsibilities: Administer and maintain Salesforce Service Cloud environments Configure and manage Einstein Bots for automated customer interactions Implement and optimise Omnichannel routing for seamless service delivery Collaborate with stakeholders ...

Role: Salesforce Administrator - Service Cloud Specialist Location: Hybrid (London-based) Salary: £60,000 + benefits About the Role: We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work … cutting-edge Salesforce solutions and play a key role in optimising customer service operations. Key Responsibilities: Administer and maintain Salesforce Service Cloud environments Configure and manage Einstein Bots for automated customer interactions Implement and optimise Omnichannel routing for seamless service delivery Collaborate with stakeholders ...

Salesforce Solution Architect - Permanent - Hybrid, London - £90-100,000pa Position Overview: The Solution Architect is tasked with working as a key member of our project team to ensure smooth and efficient implementation and integration between technical and functional system requirements, providing consultative advice to customers regarding financial & insurance industries … needs. As a Solution Architect (SA) in our Consulting Practice we are looking for a consultant with experience implementing a wide array of Salesforce Products from Sales, Service Cloud to the more specialized Financial Services Cloud (FSC), Health Cloud, Marketing Cloud, Data Cloud ...

Salesforce Developer – Service Cloud | Permanent | Remote (UK) We can only consider candidates with active SC clearance We are looking for a experienced Salesforce Developer to join our growing team on a permanent basis. In this role, you'll take ownership of building scalable and secure Salesforce Service Cloud solutions, working from detailed architectural designs to deliver high-quality, production-ready features. This is a hands-on technical role with a strong focus on development, automation, and Agile delivery. Responsibilities: Build and configure Salesforce Service Cloud features such as case management ...

Salesforce Technical Lead Location: London (Hybrid, 2 to 3 days onsite) Salary: £85,000 plus benefits Employment Type: Permanent, Full Time About the Role We are looking for an experienced Salesforce Technical Lead to take ownership of architecture, solution design and technical delivery across a growing Salesforce … long term value. This is an opportunity to lead a high performing team, influence technical direction and contribute to a digital transformation programme where Salesforce is a core platform. Key Responsibilities Lead the technical design, development and implementation of Salesforce solutions across Sales Cloud, Service Cloud ...

applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation … changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic ...

consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation … changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic ...

consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation … changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic ...

Salesforce Solution Architect Global Organisation | Remote UK with occasional travel 12 Month Contract | Outside IR35 | Immediate Start Day Rate: £600-£750 167 Solutions is partnering with a global enterprise seeking an experienced Salesforce Solution Architect to lead the design, governance and optimisation of their Salesforce estate. This … strategic contract assignment with a focus on stabilising the platform, reducing legacy technical debt and improving data quality across Sales Cloud and Service Cloud. Role Overview You will define and own end to end Salesforce solutions, provide architectural assurance and embed strong governance across the organisation. ...

Salesforce Engineering Manager Location: Hybrid – London (3 days onsite) Sector: Insurance/Financial Services Employment Type: Permanent Salary: Competitive + Benefits About the Role We are recruiting on behalf of a leading global insurance company seeking a Salesforce Engineering Manager to lead and grow their Salesforce engineering … leadership role, ideal for someone who combines deep technical expertise with strong management experience across multiple technologies. You will be responsible for driving Salesforce development and integration initiatives , ensuring best practices in architecture, coding standards, and delivery. The role also involves managing a team of engineers, collaborating with stakeholders ...

based in one of these countries. As a Junior CRM Engineer you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers … within CRM department. In this position, you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. Key Tasks Participate to the CRM team sprints to implement features supporting the defined roadmap Work closely with CRM Business Analyst and/ ...

based in one of these countries. As a Junior CRM Engineer you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers … within CRM department. In this position, you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. Key Tasks Participate to the CRM team sprints to implement features supporting the defined roadmap Work closely with CRM Business Analyst and/ ...

Cleared Salesforce Developer Location: Client sites, remote, or hybrid, depending on project need. Contract Type: Contract About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions … that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems ...

Salesforce Delivery Manaher Location- London/Remote Uk wide (London Office) Contract Type- Permanent, Hours- Full Time, Salary - £70,000-£80,000 This is an excellent opportunity for a Salesforce Delivery Manager with the necessary experience to join a fantastic consultancy in London Key responsibilities Lead … delivery of Salesforce projects, including project planning, execution, monitoring, and control Project scope, goals, and deliverables in collaboration with multiple different stakeholders Maintain & enhance project plans, ensuring they are aligned with project goals and objectives Requirements Minimum of 4 years of experience in delivery management, with a proven track ...

Role Title: Business Analyst - Salesforce/CRM Location: Remote/Hybrid (Central London office) Contract: 6-Month About the Role: My client in the Insurance Industry is embarking on an exciting global CRM transformation , consolidating platforms into a single, enterprise-wide Salesforce solution . As a Business Analyst … global rollout. Acting as the bridge between business needs and technical solutions, you will ensure requirements are clearly defined, documented, and translated into scalable Salesforce capabilities. You will work within a delivery squad, collaborating closely with stakeholders, product owners, and technical teams to enable seamless migration from legacy systems ...

Title: Senior Salesforce Administrator (AI-Focused) Location: London (Hybrid) Salary: £55,000 – £60,000 (Dependent on Experience) About the Company Our client is an industry-leading Media business at the forefront of digital innovation, audience engagement, and data-driven decision making. With a strong commitment to leveraging cutting-edge … technology, they are investing heavily in Salesforce and AI to enhance customer experiences and operational efficiency. The Role We are seeking an experienced Senior Salesforce Administrator with extensive AI experience to take ownership of the Salesforce platform and play a key role in driving intelligent automation ...

applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation … changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic ...

seeking an experienced Product Owner with strong expertise in contact centre platforms, ideally Zendesk, to lead the vision, strategy, and delivery of our customer service and support technology stack. This role will own the product roadmap for our contact centre solutions, driving enhancements that improve customer experience, operational efficiency … across Zendesk: triggers, automations, macros, ticket routing, SLAs, reporting, and knowledge management. Partner with contact centre leadership to improve agent workflows, customer journeys, and service level performance. Evaluate and implement features or integrations that enhance omnichannel support (voice, email, chat, messaging, self service). Cross Functional Collaboration Work ...

Specification: Mid-Level Salesforce Developer (FinTech) Location: Hybrid Employment Type: Full-time Level: Mid-Level About the Role We are seeking a skilled Mid-Level Salesforce Developer to join my clients growing fintech engineering team. You will be responsible for developing, enhancing, and maintaining our Salesforce platform … performance financial products, compliant workflows, and exceptional customer experiences. Youll work closely with product, operations, and engineering teams to translate business requirements into scalable Salesforce solutions. Key Responsibilities Design, build, and deploy custom solutions using Lightning Web Components (LWC) , Apex , SOQL/SOSL , and Salesforce APIs . Configure ...

Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation … insights. Experience in process definition, documentation, and implementation with a focus on process improvement. Proficiency in using business intelligence tools and reporting software (e.g., Salesforce (Service Cloud and Sales Cloud), Excel, Google Workspace/Google sheets ). Familiarity with Finance reporting tools ...

Salesforce Technical Architect Location: UK Flexible (Hybrid - between home and office with regular travel to London Head Office) Hours: 35 per week 18 months Fixed Term Contract Salary Range: £56,360- £60,285 (plus inner London weighting, £3,344, if applicable) per annum The British Red Cross are looking … Salesforce Technical Architect. Are you a strategic technical leader who guides Salesforce implementations with precision? Can your endeavour produce strong outcomes and professional results? A day in the life of our Salesforce Technical Architect: You'll drive enterprise-grade solutions that align with our mission and sector ...

have an opportunity for an experienced Salesforce Developer to join us. Your day to day will include: Gathering requirements from product backlog and design specs. Translating business requirements into user friendly and maintainable solutions. Ability to design and implement declarative and programmatic solutions to the highest standard. Recording technical … After a successful training period there is flexibility to work from home up to 2 days a week. What werequire Demonstrable experience as a Salesforce developer. Salesforce Certified Administrator and Platform App Builder. Salesforce Certified Developer 1 would be an advantage. Extensive Configuration experience (Workflow, Process Builder ...

have an opportunity for an experienced Salesforce Developer to join us. Your day to day will include: Gathering requirements from product backlog and design specs. Translating business requirements into user friendly and maintainable solutions. Ability to design and implement declarative and programmatic solutions to the highest standard. Recording technical … successful training period there is flexibility to work from home up to 2 days a week. What we require Demonstrable experience as a Salesforce developer. Salesforce Certified Administrator and Platform App Builder. Salesforce Certified Developer 1 would be an advantage. Extensive Configuration experience (Workflow, Process Builder, Flows ...

Position: Salesforce Solution Architect Location: London, UK (Hybrid 2 days in a week to office) Duration: Full Time Job Description: Primary Responsibilities: As a key contributor on a project team, the Solution Architect guides customers through the design and implementation of Salesforce solutions Engage customer stakeholders to understand … customers' business, functional, and technological requirements; synthesize requirements to create clear and comprehensive user stories and solution design documentation Perform fit-gap analysis for Salesforce functionality and client requirements Explain Gold Standard feature solutions and work with the customer to best build processes around standard functionality when possible Manage ...