Salesforce Business Analyst Location: London - 2 days per week £350 per day inside IR35 The Salesforce Business Analyst plays a key role in guiding a scrum team through the delivery of multiple concurrent projects, from solution design to implementation and post-go-live support. This role requires strong business acumen to translate complex requirements into clear user stories … teams. Perform detailed analysis of system, data, and process dependencies. Collaborate with UI/UX designers to ensure WCAG 2.1 AA compliance. Assist with UAT for complex functionality. Maintain Salesforce expertise (Certified Administrator) and understanding of OmniStudio and the Salesforce ecosystem. Apply Scrum Product Owner principles and practices. Essential Skills Strong knowledge of Salesforce architecture and core … clouds (Service Cloud, Experience Cloud). Proficiency in Salesforce Classic and Lightning Experience. Familiarity with Lightning Web Components/Aura, APIs, and integration patterns. Experience in Case Management, Knowledge Management, and Contact Centre solutions. Understanding of DevOps processes and secure design principles. Nice to Have: Exposure to Einstein products, Agentforce, Data Cloud. Additional Salesforce certifications beyond those More ❯
Hi, My client, a UK-based Salesforce consultancy, is seeking an experienced Salesforce Solution Architect to support major transformation initiatives across M&A, org consolidation, and AI-driven enhancements. This is a 6-month contract (strong potential to extend), fully remote across the UK/EU with occasional site visits. In this role, you'll be translating business … requirements into scalable Salesforce solutions and will lead Salesforce workstreams for M&A, org merges, user onboarding, and data harmonisation. Responsibilities: Configure Salesforce using Flows, Validation Rules, Lightning Pages, etc. Guide Admins and collaborate with Developers and integration teams. Support rollout of AI-enabled features including Einstein GPT and Data Cloud. Produce clear documentation and participate … in Agile ceremonies. Promote best practices in governance, release management, and scalable design. What You Bring: 5+ years Salesforce experience in consulting or internal delivery roles. Strong knowledge of Sales Cloud/Service Cloud, CPQ/Revenue Cloud. Hands-on configuration experience (Flows, Objects, Record Types). Proven involvement in M&A Salesforce projects. Strong architecture, data modelling More ❯
Reading, England, United Kingdom Hybrid/Remote Options
Weber-Stephen Products EMEA
for chatbot flows and content workflows What you'll bring: 3+ years’ experience in digital customer experience, chatbot content design, or support content management Familiarity with chatbot platforms (e.g. SalesforceEinstein, Intercom, Ada, Zendesk) Excellent writing skills and ability to adapt tone and style across markets Experience working with structured content, digital knowledge bases, or self-service platforms More ❯