3 of 3 Salesforce Service Cloud Jobs in Berkshire

Role: QA Engineer (Salesforce) Salary: Up to £50,000 - DOE Location: London - Hybrid TechOhana has collaborated with a flourishing end user who is looking to expand its in-house Salesforce team. You will play a vital role in this company's transition from classic to lightning implementation. … client is seeking a talented and detail-oriented Salesforce QA Engineer to join their collaborative team. You will play a crucial role in ensuring the quality and reliability of their Salesforce applications, working closely with developers, business analysts, and stakeholders to deliver seamless user experiences. Key Responsibilities: Design ...

required by my international client based in the Slough area. They are looking for a recent graduate level candidate who has some customer service experience to join their Customer Onboarding Team which makes up part of their larger IT capability. This role will be office based for five days … would benefit from the following experience/skills, but it is not required: A knowledge of the Logistics/E-Commerce industry Experience using Salesforce/Service Cloud Experience delivering projects A knowledge of/Experience with Warehouse Management Systems (WMS) This is a fantastic entry level ...

technical resource supporting users of their Practice Engine application. You’ll act as the second point of contact for escalated incidents, problems, and service requests — resolving issues, providing expert guidance, and ensuring a high-quality customer experience. You’ll work closely with mentors, team leads, and cross-functional teams … What You’ll Be Doing Customer Support & Technical Troubleshooting Respond professionally and proactively to customer inquiries, ensuring SLA compliance. Handle incoming support tickets via Salesforce/Service Cloud. Triage escalated issues, gather required information, and determine the best path to resolution. Follow structured troubleshooting processes, ask clarifying questions ...