2 of 2 Salesforce Service Cloud Jobs in Leeds

Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units … and complete operational requests to support day to day operations. * Triage and work bug support tickets. * Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. * Create clear documentation (such as HLDs and LLDs) to support change management. * Act as an SME for Salesforce Service Cloud Org. * Identify and highlight key … areas of improvement. * Estimate work effort required for proposed changes. The Requirements * Understanding of automation tools (such as Flow and Approval Processes). * A deep knowledge of Salesforce Service Cloud. * Ability to build and maintain good Client relationships. * Strong decision making and judgement, influencing, and presentation skills. * Salesforce Admin Certified desirable If you are looking for an More ❯

Salesforce Solution Architect Permanent | Hybrid Were recruiting on behalf of a large, forward-thinking organisation thats building out its Salesforce capability as part of a major digital transformation. This is an opportunity to join a high-profile technology function thats shaping the future of customer and digital engagement. As a Salesforce Solution Architect , youll take ownership of … end-to-end solution design across a suite of Salesforce products, ensuring that platforms are scalable, integrated, and aligned to business outcomes. Youll collaborate closely with Product Owners, Delivery Leads, and Engineering teams to translate business needs into practical, future-proof architecture. This is a hands-on, delivery-driven position where youll work across multiple Salesforce clouds and … integrations, including platforms such as MuleSoft, Smartcomm, and Genesys. What youll be doing Lead the design of Salesforce solutions across Sales, Service, and Experience Clouds. Define architecture patterns, data models, and integration frameworks. Partner with business and delivery teams to align solutions with strategic goals. Ensure Salesforce best practice and governance are applied throughout the lifecycle. Provide More ❯