CS Operations and AI Specialist
- Location
- Norwich, England, United Kingdom
existing tech stack, with a focus on data security standards suitable for regulated financial services environments. Integrate AI tools with leading business platforms (Salesforce Service Cloud, Google Workspace, Slack, Snowflake and Omni). Business Applications Administration & Configuration Implement, administer, and optimise all business applications across Support, Services … skills. Preferred experience Experience with leading large language model platforms such as Claude and Gemini . Experience with enterprise CRM/Support Ticket systems (Salesforce). Experience with the Google Workspace suite. Experience with Customer Success platforms (e.g., Planhat). Personal attributes Strong attention to detail and organisational skills. ...