2 of 2 Salesforce Service Cloud Jobs in Somerset

Senior Salesforce Engineer Competitive + Bonus + Benefits Remote, UK Permanent full time As the Senior Salesforce Developer Team lead in this team, your responsibilities will be as follows: Lead and mentor a team of Salesforce developers, fostering a collaborative and high-performance environment. Design, develop, and … customize Salesforce applications using Apex, Visualforce, Lightning Components, and other Salesforce technologies. Develop and manage integrations between Salesforce and other systems, ensuring seamless data flow and process automation. Lead the implementation and customization of Salesforce CPQ (Configure, Price, Quote) solutions to streamline sales processes. Provide expertise … in Salesforce Service Cloud or Commerce Cloud to optimize customer service operations or e-commerce capabilities. Configure Salesforce to meet business requirements, including workflows, validation rules, and custom objects. Create and maintain comprehensive documentation for all development and customization activities. Mentor junior developers and More ❯

skills of the role. Consolidates, records, and shares learnings for the greater benefit of the team. Remains committed to ongoing learning to develop customer service skills and develop functional and technical knowledge. Skills Experience of the following: Functional School management systems (desirable) Accounting and payroll systems (desirable) Basic Windows … Linux, or SQL knowledge (desirable) Non-Functional Experience of working in a B2B SaaS support environment (essential) A strongly customer-service focused work ethic (essential) Strong written and verbal communication skills (essential) A keen eye for detail when performing tasks (essential) Familiarity with service management processes and systems … desirable) Previous experience that would be beneficial in the role Working knowledge of Salesforce Service Cloud (desirable) Personal Attributes Passionate about delivering exceptional customer service Confident and strong communicator both on phone (verbal) and via email and case updates (written) Capacity to engage and collaborate with More ❯