3 of 3 Salesforce Support Jobs in London

Devonshire Hayes have partnered with a fantastic organisation (charity) to help them secure a talented Salesforce Support Coordinator for an initial 3 month contract. You will be tasked with the following, Provide ongoing support to staff to support their learning and confidence in the CRM. Set up and manage user access, including portal activation, keeping track … of licenses and permission sets. Support training sessions (one-to-ones and workshops) to support new and existing end-users. Create user guides, documentation and self-service resources to assist staff with common Salesforce tasks and best practices. Support external users to enrol and utilise the customers self-service portal, including the payment of subscriptions. Act … as the primary point of contact for Salesforce-related queries and provide troubleshooting assistance where required. Collaborate with the Salesforce Admin to troubleshoot and resolve CRM-related issues promptly. Triage and action support requests/tickets and keep the action log up to date. Assist in creating and maintaining reports, dashboards, and workflows. Support configuration and More ❯

invest in technology to deliver outstanding service to our clients and candidates. About the Role As Prospero Group continues to grow, we are embarking on an exciting migration to Salesforce as our core CRM platform. We're looking for a proactive and detail-oriented Salesforce Specialist to help facilitate this implementation and ensure the system delivers maximum value … across the business.You'll play a key role in configuring workflows, creating reports, and training end users to make Salesforce an efficient, user-friendly, and scalable tool for our teams. Key Responsibilities Manage general system administration within Salesforce. Create and maintain workflows for both the front end and back end. Develop custom reports and dashboards tailored to business needs. … Collaborate with internal stakeholders to ensure smooth data migration and system adoption. Work closely with technical and non-technical teams to implement process improvements. Must-Haves Proven experience with Salesforce administration (1-2 years preferred). Experience managing user accounts, profiles, roles, and permissions. Strong understanding of workflow management and report creation . Skilled in customisation and configuration (objects More ❯

invest in technology to deliver outstanding service to our clients and candidates. About the Role As Prospero Group continues to grow, we are embarking on an exciting migration to Salesforce as our core CRM platform. We're looking for a proactive and detail-oriented Salesforce Specialist to help facilitate this implementation and ensure the system delivers maximum value … across the business. You'll play a key role in configuring workflows, creating reports, and training end users to make Salesforce an efficient, user-friendly, and scalable tool for our teams. Key Responsibilities Manage general system administration within Salesforce. Create and maintain workflows for both the front end and back end. Develop custom reports and dashboards tailored to business … Collaborate with internal stakeholders to ensure smooth data migration and system adoption. Work closely with technical and non-technical teams to implement process improvements. Must-Haves Proven experience with Salesforce administration (1-2 years preferred). Experience managing user accounts, profiles, roles, and permissions. Strong understanding of workflow management and report creation . Skilled in customisation and configuration (objects More ❯