1 of 1 Salesforce Support Jobs in England

Salesforce Support & Maintenance Analyst Our client is seeking a Salesforce Support & Maintenance Analyst to join their EMEIA Sales Planning and Operations team. In this role, you will play a key part in maintaining the day-to-day health of our Salesforce platform. You will collaborate across regional and global teams to manage user support, monitor system operations, implement enhancements, and drive data quality initiatives. A strong understanding of Salesforce administration and a focus on continuous improvement will help create a seamless and secure experience for the client's sales community. This position is ideal for someone who enjoys solving problems, working cross-functionally, and delivering value through a detailed, thoughtful approach. Key … Responsibilities System Support & Monitoring Monitor the performance and availability of the Salesforce platform, integrations, and scheduled jobs. Identify and resolve system issues and inefficiencies proactively. Manage Tier 2 and Tier 3 support tickets, collaborating with the Salesforce Admin and relevant teams for troubleshooting and resolution. Communicate resolution timelines to stakeholders effectively. Enhancements & Configuration Implement minor enhancements More ❯