1 of 1 Salesforce Jobs in East Sussex

dynamic team in a fast-paced environment? Do you excel at investigating and resolving technical problems efficiently? Do you have a continuous improvement mindset? We are looking for a Salesforce Support Engineer to join our Salesforce team and help support our global Salesforce user base. The role covers all aspects of support, setup, and technical escalation. Reporting to the Salesforce … fantastic opportunity to grow your career in a fast-growing international business based in the UK, Montpellier, Chicago and Singapore. What you'll be doing: Supporting and maintaining our Salesforce, DocuSign and Conga environments Investigating and resolving support tickets logged by all users of the system Troubleshooting issues related to access permissions, flows, and third-party integrations (e.g. DocuSign) Escalating … tickets to our Salesforce Admins, Support Partner or Salesforce directly and working with them through to resolution Creating and managing user accounts, profiles, permissions and roles within the Salesforce platform. This includes controlling access to data and functions based on user roles and responsibilities Maintaining the product catalogue and associated rate cards under guidance from the Salesforce Administrators Helping test More ❯