2 of 2 Salesforce Jobs in Worcester

Service Design & Transition Lead

Hiring Organisation
Sanderson Recruitment
Location
Worcester, Worcestershire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 500 - 600 Daily
major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into live service click apply for full job details ...

Service Design & Transition Lead

Hiring Organisation
Sanderson Recruitment
Location
Worcester, Worcestershire, West Midlands, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£500 - £600 per day
major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into live service. Working across business, technology and operational teams, you'll define the future operating model, establish support and service frameworks, lead transition activities and ensure … seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations and a customer experience portal, offering the opportunity to influence service design, support strategy and ongoing product management. Key Responsibilities Define the Target Operating Model (TOM), service strategy ...