2 of 2 Salesforce Jobs in Worcester

Head of Customer Value

Location
Worcester, England, United Kingdom
insurance software sector or a closely related financial services technology domain is highly desirable Proficiency with CRM and Customer Success platforms (e.g. Salesforce) Skills Exceptional interpersonal, communication, and presentation skills, with the ability to engage effectively with Senior executives and internal stakeholders and communicate complex ideas to both technical ...

Service Design & Transition Lead

Hiring Organisation
Sanderson Recruitment
Location
Worcester, Worcestershire, West Midlands, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£500 - £600 per day
major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into live service. Working across business, technology and operational teams, you'll define the future operating model, establish support and service frameworks, lead transition activities and ensure … seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations and a customer experience portal, offering the opportunity to influence service design, support strategy and ongoing product management. Key Responsibilities Define the Target Operating Model (TOM), service strategy ...