Customer Success Manager ITIL, SLA, MSP
- Hiring Organisation
- OCC Group
- Location
- Stafford, Staffordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £NEG benefits
focusing on delivery, service, project, working with commercial and technical teams. Experience in a customer-facing role within managed services, technology, cloud, cyber security, infrastructure or another complex service environment. Building strong relationships with customers and monitor their experience with a product or service. The primary goal … always be looking at service improvement. Onboarding and Offboarding Customer Satisfaction and Retention Customer Advocacy Finance and growth Candidates must be security cleared or happy to go through the process and the ability to obtain Security Clearance & possibly DV clearance. ...