Apprentice I.T. Support Technician
Rotary Way, Consett, Durham, England
THOMAS SWAN AND COMPANY LIMITED
someone with a passion for technology, a problem-solving mindset, and a desire to develop practical IT skills while earning and learning. Role Your daily duties will include: Handle security processes, including password resets, multi-factor authentication, and antivirus configuration Manage technical documentation in SharePoint, such as network diagrams, technical specifications, and policies Work with the bespoke ticketing system … Use troubleshooting/monitoring tools like PDQ and Impero software Perform hardware upgrades on PCs, laptops, CCTV, printers, and networking equipment Software upgrades Manage software updates, including driver updates, security patches, and service packs Support network devices, both wired and wireless, including switch ports, Wi-Fi, and patching Work with cloud technologies like Microsoft 365, Wildix, UniFi, and More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,918.80 a year
Posted: