Service Desk Analyst
- Hiring Organisation
- Tech Zone LLC
- Location
- Warrington, England, United Kingdom
peripherals. Documentation & Knowledge Base: Creating and updating user guides and contributing to the knowledge base to facilitate self-service. System Maintenance: Conducting system updates, security patches, and basic maintenance to prevent downtime. Service desk analysts must be proficient in ITSM tools, prioritize tasks to meet Service Level Agreements (SLAs ...