Senior Application Support Analyst
Eckington, Pershore, Worcestershire, England, United Kingdom
Big Red Recruitment
Do you thrive in complex, process-driven environments where precision counts? Are you comfortable supporting B2B clients in highly regulated sectors? Want to be more than just “support” and actually influence how the product evolves? A growing SaaS company in the utilities sector is looking for a Senior Support Analyst to join … into testing and development. Your communication with devs, test leads, and users will help shape the product roadmap. What you’ll be doing Taking ownership of complex, B2B support queries (data, product or compliance-related). Investigating and resolving issues using T-SQL and product knowledge. Communicating with internal tech teams to feed UAT outcomes into fix planning. … desk. Salary : Up to £45,000 plus benefits Location : Primarily remote with two office days per month We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
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