18 of 18 Senior Customer Engineer Jobs in London

Senior Pre- & Post-Sales Customer Engineer, Enterprise

Location
Greater London, England, United Kingdom
Senior Pre- & Post-Sales Customer Engineer, Enterprise London, UK The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions … Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. ...

Senior Customer Engineer - Pre & Post Sales

Location
Greater London, England, United Kingdom
London, UK The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical … owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work ...

Senior Customer Solutions Engineer

Location
City Of London, England, United Kingdom
Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe The Senior Customer Solutions Engineer role offers a unique opportunity to work across Sales, Product and Customer Success, accelerating our customers’ technical teams ability … experience for Enterprise customers, enabling them to integrate with our platform faster and with less effort. The ideal candidate will possess a blend of customer-focused skills and a solution mindset, helping customers understand how best to integrate the solutions we offer to accelerate their success. You will ...

Senior Customer Success Engineer, API - Duffel, London

Location
Greater London, England, United Kingdom
Senior Customer Success Engineer, API - Duffel, London Senior Customer Success Engineer, API - Duffel, London The posting opens with a clear filter: if you have a passion for helping customers and solving challenging technical problems, this may be the role for you. Duffel is hiring … Customer Success Engineer to provide expert technical support to its largest and most important customers — addressing their current questions and suggesting ways to use the APIs to build the best travel experience for their own users. Roles like this sit between support, solutions engineering and product: you need ...

Senior Customer Success Engineer - Enterprise Security

Location
Greater London, England, United Kingdom
ThreatAware is hiring our first Senior Customer Success Engineer to lead technical outcomes for enterprise customers in London. This hands-on role requires configuring integrations, building playbooks, and owning the technical success plan across Tier 1-3 accounts. You'll work closely with CISO/CIO stakeholders ...

Senior Software Engineer - Customer & Claims

Location
Greater London, England, United Kingdom
walks of life and so do our people. We're a small but perfectly formed team of insurance specialists, technologists, data scientists and customer champions - all bringing individual expertise, an appetite for innovation and a shared ambition to protect the homes and things people love. We work at pace … Great Place to Work UK for seven consecutive years - most recently ranked 29th nationally, jumping 71 places in a single year. ROLE PURPOSE Customer & Claims brings together three connected parts of Homeprotect's business: the shared digital experience customers and partners use across every channel, the tools our operations ...

Senior Enterprise Customer Engineer — Pre & Post-Sales (London)

Location
Greater London, England, United Kingdom
Pendo, based in London, is seeking a Senior Pre- & Post-Sales Customer Engineer for Enterprise accounts. You will own the technical strategy across acquisition, implementation, adoption, and expansion, coordinating with Account Directors and engineering teams. In this role, you’ll lead complex deployments, build playbooks, and coach ...

Senior Solutions Engineer, Prototyping and Customer Engineering (PACE) (AWS)

Location
Greater London, England, United Kingdom
Senior Solutions Engineer, Prototyping and Customer Engineering (PACE) Job ID: 10474615 | AWS EMEA SARL (UK Branch) Do you have a builder’s mentality where “show me” means more than “tell me”? Are you passionate about technology, understand cloud architectures & platforms and quick to pick up emerging technologies … adept at working with customers to experiment with innovative approaches and the validate the technical feasibility of solutions? As trusted customer advocates, the Prototyping and Customer Engineering (PACE) team helps customers in creating the early iterations of products and solutions, often exploring new technical grounds. The team ...

Sr. Software Engineer - Customer Facing Applied AI

Location
Greater London, England, United Kingdom
Sr. Software Engineer - Customer Facing Applied AI London, UK Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights … prototype it, prove it works, and then partner with core engineering teams to ship it as product for all customers. As an Applied AI Engineer, you'll build agentic systems from idea through production. The work starts with understanding the problem well enough to know what to build, then ...

Senior Customer Support Engineer

Location
Greater London, England, United Kingdom
roles to focus on their customers. What You'll Be Doing Own the hardest technical tickets in the business end to end, including the customer conversation, from first report through to resolution Dogfood Fyxer’s own products, give feedback, and influence our roadmap Establish blast radius before escalating, because … customer reporting something is a ticket and forty-seven accounts in the same broken state is an incident Call bug, incident or user error correctly and quickly, and declare it when it's an incident Write escalations Engineering can act on without a single follow-up question, and stay ...

Senior Enterprise Customer Success Engineer – Integrations

Location
Greater London, England, United Kingdom
HUMAN Security is seeking an Enterprise Customer Success Engineer to lead complex customer integrations across EMEA. You will partner with customers to translate security requirements into practical implementation plans, overseeing implementation planning, deployment, validation, tuning, and ongoing optimization. You will collaborate with Technical Account Managers, Solutions Engineers ...

Senior Applications Engineer, Customer Deployments

Location
Greater London, England, United Kingdom
Sention Technologies is seeking its first dedicated Applications Engineer to drive the technical customer journey from discovery through deployment and adoption. The role involves substantial travel (UK and international) and will help establish repeatable processes for delivering applications engineering work. You will lead demonstrations, pilots, deployments and ongoing ...

Senior AI-Forward Deployed Engineer (Customer‐Facing)

Location
Greater London, England, United Kingdom
Mimecast in London is seeking a Senior Forward Deployed Engineer for Incydr to work closely with customers during rollout and ongoing health checks, balancing hands-on engineering with engagement across customer teams. You’ll diagnose issues, ship fixes, build integrations, and leverage AI coding tools to accelerate … solutions, traveling to customer sites as needed while thriving in a hybrid office setting. This role requires 5+ years of software experience, strong communication, and the ability #J-18808-Ljbffr ...

Senior Software Engineer, Customer Data Protection

Location
Greater London, England, United Kingdom
Summary Imagine what we could do together. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there’s no telling what we could accomplish. Apple is looking for an experienced Software Engineer … will be working on key components of iCloud and introducing new fundamental capabilities. Our team is responsible for ensuring the protection of iCloud customer data and we contribute to groundbreaking products such as Advanced Data Protection for iCloud, ensuring customer data remains secure end-to-end. Our team ...

Senior Software Engineer: Lead Customer-Facing Systems

Location
Greater London, England, United Kingdom
Homeprotect is seeking a Senior Software Engineer to lead technical delivery for customer-facing systems and the claims workflow. You will own complex features, make architectural decisions, and mentor teammates to raise the overall capability of the engineering group. You’ll operate across frontend and backend stacks ...

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Location
Greater London, England, United Kingdom
flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front … ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code to a traveler's phone call is short. HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over ...

Senior Forward Deployed Engineer — AI-Powered Customer Enablement

Location
Greater London, England, United Kingdom
Mimecast Services Ltd is seeking a Senior Forward Deployed Engineer for the Incydr product. You will diagnose, resolve, and optimize customer deployments, partnering with Professional Services and account teams to maximize operational health across diverse environments. Expect to work hands-on with code, tooling, and integrations, while ...

Senior Solutions Engineer: Lead Deployments & Customer Impact

Location
Greater London, England, United Kingdom
deployments for a carrier going live, calibrating system rules and embedding recommendations inside the tools teams already use. This is a high-trust, customer-facing engineering role with the playbook you build being used by future engineers. You'll lead deployments from kickoff to go-live, connect data sources … within the customer's environment, translate trade rules into guardrails, and run daily standups plus weekly impact #J-18808-Ljbffr ...