2 of 2 Senior IT Support Jobs in the North West

Senior IT Support Engineer - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior IT Engineer to join its IT team during an exciting phase of expansion. This role has arisen due to genuine business growth and offers a structured pathway for progression, particularly for those with ambitions … s Manchester office and two days working from home (post-probation). Key Responsibilities: Act as a point of escalation for hardware, software, networks, and business applications. Mentor and support junior team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve … issues across Microsoft Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs, including response and resolution times. Standardise IT systems, policies, procedures, and documentation. Monitor security posture and lead improvements aligned with best practices. Liaise with third More ❯

all. We offer a global and flexible workplace where passion and engagement are met with opportunities to pioneer professional and personal development. Your opportunity to join the adventure In IT Operations & Applications, you will join a team of10 talented and welcoming colleagues. You will play a key role in offering high-quality end-user assistance by addressing and fixing … intricate hardware, software, network, and infrastructure challenges - both onsite and online. Your special-ized knowledge will ensure the smooth operation of IT systems and infrastructure, high availability, performance, and security of all network and infrastructure components, contributing to business conti-nuity, efficiency, scalability and user satisfaction. You will be responsible for the installation, configuration, and maintenance of desktops, laptops … and remote monitor-ing of system, infrastructure and network performance, consistently tracking and addressing poten-tial issues to ensure optimal uptime and reliability, while also ensuring compliance with internal IT poli-cies and broader industry standards. Your responsibilities will extend to administering the Office 365 environment, including handling mailbox configurations, license allocations, and user support. You'll also manage More ❯