3 of 3 Senior IT Technician Jobs in the South West

Senior IT Technician - Gloucester - £29,064 - £32,597 We have an excellent opportunity for a Senior IT Technician to join an Education organisation. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring … you are working to agreed SLAs. Benefits for the Senior IT Technician 25 days + bank holiday rising with length of service Health & wellbeing programme Pension Discount scheme Company events + more Key Responsibilities for the Senior IT Technician: Acting as the first point of contact for all IT Support queries Assisting users … as a leader for the Juniour Techncian ensuring tickets are resolved where needed. Researching and documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the Senior IT Techncian: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills More ❯

Senior IT Technician - £33,000 - £35,600 Tewkesbury with travel to other depots required 40 hours per week (no home working) Overview: The purpose of this role is to assist the IT Manager with the management of Information and Communication Technology (ICT) requirements, working closely with the external Information Technology (IT) support companies as well … as working as part of the IT team and in-house projects. This is a varied role which will require responsive first and second line hands-on support to employees. The Senior IT Technician position offers the opportunity to develop your knowledge and progress to deputise for the IT Manager in all tasks and projects. … Main Duties & Responsibilities: Assist the IT Manager in the management and co-ordination of ICT Systems and hardware for the Company and delivering new projects in a timely manner, with accurate data input, maintain our current Helpdesk system, keeping all parties appraised of any issues as they arise Work to proactively improve and streamline internal workflows, identifying opportunities to More ❯

Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Key Responsibilities Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently, escalating complex incidents … where necessary. Maintain and support IT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive More ❯