3 of 3 Senior Manager Jobs in Northamptonshire

As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business … emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership … and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies More ❯

Barclays is looking for a Senior Product Manager to lead the delivery of the Customer Journey Data Products team, with a good focus on the migration to our new cloud-based platform. This role is central to shaping how data drives our customer experience, helping us understand customer journeys, personalise interactions and continuously improve engagement across channels. To … be successful as a Senior Product Manager, you should have experience with: Previous product management experience, within a complex or heavily regulated industry. Experience with customer journeys and/or personalisation at scale. Cross-functional translation and stakeholder management. Some other highly valued skills may include: Previous experience operating within agile feature teams or scrum squads. Data storytelling … They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability More ❯

SeniorProjectManagerRobotics&AI-£550p/d(InsideofIR35)-Daventry Leading Logistics Client now requires an experienced Senior IT Project Manager to bring structure, governance, and delivery focus to a highly innovative engineering team. Our engineers are exceptionally talented at building AI and robotics solutions , but they need a strong project lead who can ensure that technology governance, reporting, and process … with compliance ensuring projects align with IT standards and governance. Manage risks, dependencies, and delivery milestones across complex, high-tech programmes. What youll bring Strong track record as a Senior Project Manager within IT/engineering. Background working with emerging tech, AI, or robotics desirable. Excellent stakeholder management skills able to influence at all levels. Experience implementing governance More ❯