Senior Service Designer Jobs

1 to 25 of 30 Senior Service Designer Jobs

Senior Service Designer

Edinburgh, Scotland, United Kingdom
Hybrid / WFH Options
Version 1
Our Digital, Data, and Cloud teams are expanding, creating opportunities for driven professionals to join one of the fastest-growing consultancies globally. Job Description We are seeking an adaptable Service Designer for a permanent role, capable of working effectively within multidisciplinary, agile teams to deliver excellent results on GDS projects for our public sector clients. You will collaborate … schemes, private medical and life insurance, free eye tests, certifications, profit sharing, and career development programs. For inquiries, contact Ashley Smith at Ashley.Smith@version1.com Role Details Seniority Level: Mid-Senior level Employment Type: Full-time Job Function: Information Technology Industries: IT Services and Consulting #J-18808-Ljbffr More ❯
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Senior Service Designer - Central Government

London, England, United Kingdom
Hybrid / WFH Options
Driver Hire Borders
Role: Senior Service Designer Contract Length: 6 months Location: Hybrid/London – 3 days on site per week IR35: Inside Pay Rate to Intermediary: £600 per day Security Clearance: DV requested Spinwell is recruiting for a Senior Service Designer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE SENIOR SERVICE DESIGNER Work with the Service Design Lead to direct design work for the Service Design Team within the Service Design & Transition Team Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team Line … Management responsibilities for the Service Design Team Help set the direction so that the Service Design Team designs clear, simple and consistent Services that achieve the value that Users desire Concisely document Design decisions and any associated risks Take an active role in the planning of future projects to ensure that Service Design & Transition is considered during More ❯
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Senior Service Designer- SC Cleared

London, England, United Kingdom
Mastek
Mastek Greater London, England, United Kingdom Senior Service Designer- SC Cleared Mastek Greater London, England, United Kingdom 2 days ago Be among the first 25 applicants Direct message the job poster from Mastek Recruitment Manager@ Mastek | Mastering LinkedIn Recruiter Assessment Mastek is seeking a Senior Service Designer to join our dynamic and growing User … Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the design of services. As a Senior, you will contribute … Key Responsibilities: User-centred design leadership and strategy · Scope, deliver and lead components of end-to-end UCD activities in a variety of programme contexts · Plan and execute appropriate service design activities based on project needs. · Clearly articulate project problems, scopes, and success criteria to diverse audiences through compelling presentations. · Support clients through all phases of the service More ❯
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Senior Service Designer specializing in Digital Solutions for Data Solutions in the public sector.

London, England, United Kingdom
S.i. Systems
Social network you want to login/join with: Senior Service Designer specializing in Digital Solutions for Data Solutions in the public sector., London Client: S.i. Systems Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: fe870b89185a Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: Our client is seeking a … Senior Service Designer specializing in Digital Solutions for Data Solutions in the public sector. Must Haves: 8+ years as a Service Designer, Product Owner or UX Designer with experience in the public sector Experience conducting and analyzing research data and presenting at all levels of business Experience leading workshops and creating journey maps based … on human-centered design (UX, customer experience, service design, interaction design, etc.) Experience reviewing, designing and delivering digital products Key Responsibilities: Review, discovery, prioritization, prototyping, evaluation, and change management for program review and data product delivery Integration of human-centred design methods into program review and data product delivery Analysis and documentation of project outcomes such as efficiency in More ❯
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Senior Service Designer- SC Cleared

London, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Service Designer - SC Cleared, London Client: Mastek Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 08.05.2025 Expiry Date: 22.06.2025 Job Description: Mastek is seeking a Senior Service Designer to join our dynamic and growing User-Centred … Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process, and technology in your approach to transformation and the design of services. As a Senior, you will contribute to … client offices.) Key Responsibilities: User-centred design leadership and strategy: Scope, deliver, and lead components of end-to-end UCD activities in various programme contexts. Plan and execute appropriate service design activities based on project needs. Clearly articulate project problems, scopes, and success criteria to diverse audiences through compelling presentations. Support clients through all phases of the service More ❯
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Senior Service Designer- SC Cleared

Slough, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Senior Service Designer- SC Cleared, slough col-narrow-left Client: Mastek Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Mastek is seeking a Senior Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the design of … services. As a Senior, you will contribute to the development of our UCD strategy, line manage and mentor junior team members, and contribute to business growth. Location : Flexible (Remote, with options to work from offices in Reading and Leeds. You may be required to work part-time from client offices.) Key Responsibilities: User-centred design leadership and strategy · Scope More ❯
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Senior Service Designer

Newcastle upon Tyne, England, United Kingdom
Hybrid / WFH Options
Version 1
Version 1 Newcastle Upon Tyne, England, United Kingdom Senior Service Designer Version 1 Newcastle Upon Tyne, England, United Kingdom 3 days ago Be among the first 25 applicants Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. We have … growth. Our Digital, Data, and Cloud teams are expanding, creating opportunities for driven professionals to join one of the fastest-growing consultancies globally. Job Description We seek an adaptable Service Designer to work effectively within multidisciplinary, agile teams on GDS projects for public sector clients. The role involves engaging with users and stakeholders to design products and services … hybrid working, business travel, tech benefits, private medical and life insurance, eye tests, certifications, profit sharing, and career development programs. Contact Ashley Smith - Talent Acquisition Capability Partner Ashley.Smith@version1.com Senior Level Mid-Senior level Employment Type Full-time Job Function Information Technology Industries IT Services and Consulting #J-18808-Ljbffr More ❯
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Senior Service Designer

Bristol, England, United Kingdom
Hybrid / WFH Options
Creative Bath
Senior Service Designer **Senior Service Designer**TorchboxBristolSenior£45,374 - £72,293 per annum***Expires:** 12 Jan 25Total remuneration package: £45,374 - £72,293 per annum* All salaries listed on our roles are based on UK salary bands, however if you’d like more information on the bands for your country give us a shout. … Senior Service Designer A bit about Torchbox We design and build digital products and services for international NGOs, governments and universities; we’re the digital marketing specialists for many of the biggest charities in the UK; and we created Wagtail CMS, used by Google, NASA, the NHS and thousands more. Our diverse team of over 120 people … are building an amazing, progressive ownership and learning culture. If you are excited about this mission, it’s a great time to join. What we’re looking for The Senior Service Designer plays a key role in delivering high-quality digital products and services. You’ll help our clients understand their current offerings and how they can More ❯
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Service Designer (Senior/Lead)

Altrincham, England, United Kingdom
Hybrid / WFH Options
Informed Solutions
and Land Asset Management, and Digital Democracy to name a few! About the role: We are looking to expand our established User-Centred Design (UCD) team with an experienced Senior/Lead Service Designer to help design and deliver complex, user-centred, and inclusive services that solve challenging public sector problems. As a Senior/Lead … Service Designer, you will collaborate closely with the wider UCD team in our multi-disciplinary environment to create end-to-end services that prioritise user needs, accessibility, and client goals. Your work will deliver genuine value and impact daily. You will play an active role in our design community of practice, facilitating feedback sessions and using your expertise … to mentor and coach colleagues. You'll also drive best practices internally, setting the strategic direction for our service design practice as we continue to strive for excellence. Role Responsibilities: Lead service design across private and public sector projects, ensuring user-centred solutions that align with both user needs and business goals. Advocate for the user by influencing More ❯
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Senior Service Designer

Manchester, England, United Kingdom
Hybrid / WFH Options
Version 1
Our Digital, Data, and Cloud team is expanding, creating opportunities for driven professionals to join one of the fastest-growing consultancies globally. Job Description We are seeking an adaptable Service Designer for a permanent role. You will work effectively in multidisciplinary, agile teams to deliver excellent results on GDS projects for our public sector clients. Your responsibilities include … tech schemes, private medical and life insurance, eye tests, certifications, profit sharing, and career development programs. Contact: Ashley Smith - Talent Acquisition Capability Partner Email: Ashley.Smith@version1.com Seniority Level Mid-Senior level Employment Type Full-time Job Function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr More ❯
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Senior Service Designer (Central Government)

United Kingdom
Hybrid / WFH Options
CGI
Senior Service Designer (Central Government) Position Description If you're a skilled Senior Service Designer who thrives in a collaborative environment and cares about creating user-centred digital services, we want to hear from you. Become part of a growing team of designers and researchers working with a range of UK government clients on … needed. All applicants must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a Service Designer at CGI, you'll be instrumental in shaping and delivering user-centred services for various UK government departments. Your work will enhance the way citizens interact with … government services, making them more cohesive and efficient. Key duties include: • Understanding users' needs and behaviours, analysing evidence, and translating user stories into service concepts • Developing service strategies and visions that drive innovative solutions • Mapping and designing complex service ecosystems, considering all touchpoints, channels, service layers and actors • Creating high-level service prototypes, storyboards or More ❯
Employment Type: Permanent
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Senior Service Designer

Belfast, Northern Ireland, United Kingdom
Hybrid / WFH Options
Version 1
Version 1 Belfast, Northern Ireland, United Kingdom Senior Service Designer Version 1 Belfast, Northern Ireland, United Kingdom 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands … a rapidly growing consultancy focusing on digital, data, and cloud services, offering exciting opportunities for skilled professionals to join our expanding teams. Job Description We are seeking a versatile Service Designer to join us permanently. The ideal candidate will work effectively within multidisciplinary, agile teams on GDS projects for our public sector clients. Your role involves collaborating with … incentives, profit sharing, and career development programs. Our culture emphasizes employee well-being, growth, and inclusion. To apply, contact Ashley Smith at Ashley.Smith@version1.com. Additional Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr More ❯
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Senior Service Designer

Northampton, England, United Kingdom
Hybrid / WFH Options
Barclays UK
Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on Service Designer to help lead the charge. This role is at the heart … future-state journey maps alongside stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part of an in-house transformation … team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation — assumption-based mapping isn’t enough; we want research-backed insight. More ❯
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Senior Service Designer

Edinburgh, Scotland, United Kingdom
Hybrid / WFH Options
Harvey Nash
Social network you want to login/join with: Senior Service Designer| 3 Months (Inside)| Hybrid (Glasgow/Edinburgh) Harvey Nash’s client is recruiting a Senior Service Designer on a 3 month contract. Main Responsibilities Support the development and execution of services, strategies, and policies to meet business requirements and user needs. Promote … inclusive, collaborative, user-centered design practices and integrate them into service design and delivery. Recommend appropriate service design tools and methods. Collaborate with user researchers to understand and address user needs across various channels. Work with Interaction Design, Content Design, and Digital Accessibility teams to develop comprehensive patterns and service features. Advocate for users who require assisted … digital and accessibility technologies to access services. Facilitate co-design sessions with design teams, service users, and other stakeholders. Prototype and test proposed design solutions using a variety of tools, including non-digital methods. Identify and understand constraints, communicate them effectively, and work within them, challenging their validity when necessary while ensuring standards are met. Make design decisions and More ❯
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Senior Service Designer

London, England, United Kingdom
Olivejar
Join to apply for the Senior Service Designer role at Olive Jar Digital 1 week ago Be among the first 25 applicants Join to apply for the Senior Service Designer role at Olive Jar Digital About The Role We are seeking an experienced Service Designer to collaborate closely with our multidisciplinary teams … will contribute to Olive Jar Digital's mission of catalysing transformative change in the digital landscape. Permanent, Full-time UK-wide About The Role We are seeking an experienced Service Designer to collaborate closely with our multidisciplinary teams to architect and deliver cutting-edge digital solutions tailored to our clients' unique needs. With a focus on excellence and … testers as we continue to expand our project portfolio. Responsibilities Conduct research to understand user needs, pain points, and behaviors related to the service. Collaborate with stakeholders to define service objectives and requirements, and identify opportunities for improvement. Create service blueprints, user journey maps, and other design artifacts to visualize and communicate service concepts. Prototype and iterate More ❯
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Senior Service Designer - Credit Cards (12-Month FTC)

Manchester, England, United Kingdom
Hybrid / WFH Options
Lloyds Banking Group
families to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow. Job Description JOB TITLE: Senior Service Designer (12-Month FTC) LOCATION(S): Chester/Manchester SALARY: £76,194 - £89,640 HOURS: Full-Time DURATION: 12-Months Fixed-Term Contract WORKING PATTERN: Our … style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We’re looking for an experienced Service Designer to join our Credit Cards team based in Chester (we will also consider Manchester). This is a unique opportunity to define and enhance the journeys in … the experience. We need someone who can work effectively with product owners, business analysts, behavioural scientists and fellow designers to take propositions from concept to reality. As a Lead Service Designer, your role will include: Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes and define scope. Collaborating closely within the multidisciplinary More ❯
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Senior Service Designer

London, England, United Kingdom
Hybrid / WFH Options
Netcompany
generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Senior Service Designer at Netcompany you will deliver high profile … to build solutions that meet user needs, deliver business impact and benefit society. Key Responsibilities Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users More ❯
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Senior Service Designer

London, England, United Kingdom
Hybrid / WFH Options
Netcompany
generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Senior Service Designer at Netcompany you will deliver high profile … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users More ❯
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Senior Service Designer

Leeds, England, United Kingdom
Hybrid / WFH Options
Netcompany
generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Senior Service Designer at Netcompany you will deliver high profile … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users More ❯
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Senior Service Designer - Credit Cards (12-Month FTC)

Manchester, England, United Kingdom
Lloyds Banking Group
JOB TITLE: Senior Service Designer (12-Month Secondment) LOCATION(S): Chester/Manchester GRADE: F HOURS: Full-Time DURATION: 12-Months WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We’re looking for an experienced Service Designer … the experience. We need someone who can work effectively with product owners, business analysts, behavioural scientists and fellow designers to take propositions from concept to reality. As a Lead Service Designer, your role will include: Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes and define scope. Collaborating closely within the multidisciplinary … to succeed through coaching and mentoring. Being an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service and customer journeys. Experience in a range of research and design methods, including at least some of the following, is critical: Contextual enquiry Interviews Diary studies Questionnaire design Customer More ❯
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Senior Service Designer - Credit Cards (12-Month FTC)

Chester, England, United Kingdom
Lloyds Banking Group
JOB TITLE: Senior Service Designer (12-Month Secondment) LOCATION(S): Chester/Manchester GRADE: F HOURS: Full-Time DURATION: 12-Months WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We’re looking for an experienced Service Designer … the experience. We need someone who can work effectively with product owners, business analysts, behavioural scientists and fellow designers to take propositions from concept to reality. As a Lead Service Designer, your role will include: Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes and define scope. Collaborating closely within the multidisciplinary … to succeed through coaching and mentoring. Being an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service and customer journeys. Experience in a range of research and design methods, including at least some of the following, is critical: Contextual enquiry Interviews Diary studies Questionnaire design Customer More ❯
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Senior Service Designer

London, England, United Kingdom
Hybrid / WFH Options
amber labs
Senior Service Designer Location: Remote - mostly remote with adhoc travel to London Work Pattern: Fixed Term Contract Security Clearance: must hold active SC Clearance The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our … work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Key Responsibilities: Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to-end services. Identify opportunities and analyse user needs and business objectives across highly complex services … change. Support the Head of User-Centred Design with the development and implementation of a best practice UCD strategy. Lead on design workshops and design sprints with the team, senior stakeholders and users. Collaborate with multidisciplinary teams, effective management of stakeholders and facilitate discussions at a senior level. Rapidly design and test digital prototypes with service users. More ❯
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Senior Service Designer

London, England, United Kingdom
Tesco
Join to apply for the Senior Service Designer role at Tesco . As a Service Designer at the UK’s largest supermarket, you’ll develop services and processes serving millions of people across different user groups (customers, users, colleagues, suppliers). We seek someone who thrives in ambiguity—a system thinker who can confidently aggregate … the perfect work/life balance, allowing you to be yourself both professionally and personally. And a benefits package that’s more than competitive. About the role As a Service Designer at the UK’s largest supermarket, you’ll develop services and processes serving millions of people across different user groups (customers, users, colleagues, suppliers). We seek … work primarily with designers, researchers and product managers from customer and online teams as well as from store and fulfilment operations, to surface opportunities for efficient and high-quality service improvements for store customers, online users, head office colleagues, store colleagues, and suppliers. You will facilitate conversations that lead to critical strategic decisions. Your role will be to ensure More ❯
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Senior Service Designer - Fixed-Term contract.

City of London, England, United Kingdom
Salt
I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service Designer to join a hugely impactful project on a fixed-term contract basis. You will be designing an end-to-end service with complex digital and non-digital aspects – it’s important … to state that this is an internally facing and highly technical piece of work with an equally complex set of stakeholders. You will be working closely alongside a Senior User Researcher, the Head of Service Design, and a wider non-UCD team. The project will require real-depth and expertise within Service Design, not limited to: Excellent … stakeholder relationship building and facilitation experience. Experience designing across both online and offline systems and services. A broad design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered. Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc). Experience across large, diverse organisations. More ❯
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Senior Service Designer - Fixed-Term contract.

South East London, England, United Kingdom
Salt
I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service Designer to join a hugely impactful project on a fixed-term contract basis. You will be designing an end-to-end service with complex digital and non-digital aspects – it’s important … to state that this is an internally facing and highly technical piece of work with an equally complex set of stakeholders. You will be working closely alongside a Senior User Researcher, the Head of Service Design, and a wider non-UCD team. The project will require real-depth and expertise within Service Design, not limited to: Excellent … stakeholder relationship building and facilitation experience. Experience designing across both online and offline systems and services. A broad design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered. Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc). Experience across large, diverse organisations. More ❯
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