ServiceDesigner/Senior Service Designers - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles to help deliver innovative digital solutions to a number of end clients in the … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 2yrs+ commercial experience in a ServiceDesigner role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ as will be put through … SC level clearance on joining. Salary for the ServiceDesigner roles on offer is up to £70,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner - UK Wide - Digital Services, UK WIDE (Remote More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs … to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
Senior ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Senior ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK … will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Senior ServiceDesigner roles:- 3yrs+ commercial experience in a ServiceDesigner role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the Senior ServiceDesigner roles on offer is up to £70,000 dependent on experience + bonus and excellent benefits package, fantastic training and proper career development plans. Senior ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
UX/ServiceDesigner or UX Designer Product Designer but must have experience of Service Design ServiceDesigner Highly remote - 1 day per week in London or Bristol Overview: We're looking for an experienced, personable and passionate UX/ServiceDesigner to join a mission lead/purposeful organisation as … What were looking for; Facilitate and lead collaborative design and research activities-including workshops, stakeholder interviews, co-creation sessions, and prototyping-ensuring the effective translation of insights into actionable service solutions Ensure all design artefacts (such as service blueprints, journey maps, and prototypes) are robust, evidence-based, and capable of informing both strategic and tactical decisions. Collaborate closely … with multidisciplinary teams-including product lifecycle managers, engineers, researchers, and business analysts to ensure the seamless integration of service design within broader projects and organisational objectives Lead the continuous improvement of service design processes and practices to maximise efficiency, quality, and value for users and clients, ensuring alignment with the clients standards for operational excellence. Champion design-led More ❯
ServiceDesigner - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced ServiceDesigner with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with … travel to client sites required on occasion and you will need to hold current security clearance. The Role As a ServiceDesigner you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design … principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with More ❯
ServiceDesigner - Bristol About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel … ensure the solutions we deliver maximise success rates for internal and external users and so maximise business outcomes and minimise costly rework. Job description HMRC is looking for a ServiceDesigner who is passionate about User-centred design. HMRC's services are complex, you need to enjoy tricky problems, you need to enjoy problems and thinking about how … base - millions of people have to use these services, which means a range of different needs and outcomes. We want people who are curious about who will use a service, how they will interact with it and how something can be improved, testing those improvements through their design work. Alongside working on a policy or service problem you More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
HMRC
ServiceDesigner - Bristol About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel … ensure the solutions we deliver maximise success rates for internal and external users and so maximise business outcomes and minimise costly rework. Job description HMRC is looking for a ServiceDesigner who is passionate about User-centred design. HMRC's services are complex, you need to enjoy tricky problems, you need to enjoy problems and thinking about how … base - millions of people have to use these services, which means a range of different needs and outcomes. We want people who are curious about who will use a service, how they will interact with it and how something can be improved, testing those improvements through their design work. Alongside working on a policy or service problem you More ❯
Senior ServiceDesigner - Bristol Regional Centre About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit … the solutions we deliver maximise success rates for internal and external users and so maximise business outcomes and minimise costly rework. Job description HMRC is looking for a Senior ServiceDesigner who is passionate about User-centred Design. HMRC's services are complex, you need to enjoy tricky problems and thinking about how services and policies will interact. … base - millions of people have to use these services, which means a range of different needs and outcomes. We want people who are curious about who will use a service, how they will interact with it and how something can be improved, testing those improvements through their design work. Alongside working on a policy or service problem you More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
HMRC
Senior ServiceDesigner - Bristol Regional Centre About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit … the solutions we deliver maximise success rates for internal and external users and so maximise business outcomes and minimise costly rework. Job description HMRC is looking for a Senior ServiceDesigner who is passionate about User-centred Design. HMRC's services are complex, you need to enjoy tricky problems and thinking about how services and policies will interact. … base - millions of people have to use these services, which means a range of different needs and outcomes. We want people who are curious about who will use a service, how they will interact with it and how something can be improved, testing those improvements through their design work. Alongside working on a policy or service problem you More ❯
Job Requirements Fearless is seeking a senior-level ServiceDesigner to help federal agencies transform how they deliver public services. As a ServiceDesigner III, you will lead efforts to map end-to-end service ecosystems, identify pain points across channels and silos, and co-create solutions that improve both user and operational outcomes. The … ServiceDesigner III is an adept storyteller and design leader who defines and delivers interactive experiences, products, and services. They focus on both strategic and implementation disciplines, developing end-to-end solutions from research through release that address user pain points and uncover opportunities for innovation. The ServiceDesigner III sets the future vision for products … implementing Zero Trust security, automating testing and deployments, and driving continuous improvement through cloud-native and AI-enabled solutions. Your Responsibilities in This Role: Lead discovery and framing of service ecosystems, identify root causes of service breakdowns, and define outcomes across user and operational journeys. Create and maintain service blueprints, experience maps, user personas, ecosystem diagrams, and More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Project People
ServiceDesigner – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations ServiceDesigner to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance … meeting key readiness, service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and … compliance standards. Align with the company’s operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Project People
ServiceDesigner – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations ServiceDesigner to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance … meeting key readiness, service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and … compliance standards. Align with the company’s operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi More ❯
Role: ServiceDesigner Rate: £450 p/d (Via Umbrella) Location: Remote (UK Based) Duration: 3 – 6 months We're working with a Government organisation seeking an experienced ServiceDesigner to drive digital transformation within public services. You'll apply the GDS Service Standard to deliver user-centric, efficient, and accessible services that meet user … needs. Key Responsibilities Adhere to the GDS Service Standard and prepare services for formal GDS assessments. Lead the creation and iteration of comprehensive service blueprints and ecosystem maps, integrating user needs with back-end policy and operations. Plan, conduct, and analyse comprehensive user research to deeply understand citizen needs and pain points across service journeys. Use government … specific tools, including the GOV.UK Prototyping Kit, to rapidly create, test, and validate service concepts. Work collaboratively in an Agile environment with Policy Analysts, Product Managers, and Technologists to ensure viable service delivery. Essential Experience Proven experience as a ServiceDesigner within a public sector or government-facing environment. Deep, practical experience applying and adhering to More ❯
Role: ServiceDesigner Rate: £450 p/d (Via Umbrella) Location: Remote (UK Based) Duration: 3 – 6 months We're working with a Government organisation seeking an experienced ServiceDesigner to drive digital transformation within public services. You'll apply the GDS Service Standard to deliver user-centric, efficient, and accessible services that meet user … needs. Key Responsibilities Adhere to the GDS Service Standard and prepare services for formal GDS assessments. Lead the creation and iteration of comprehensive service blueprints and ecosystem maps, integrating user needs with back-end policy and operations. Plan, conduct, and analyse comprehensive user research to deeply understand citizen needs and pain points across service journeys. Use government … specific tools, including the GOV.UK Prototyping Kit, to rapidly create, test, and validate service concepts. Work collaboratively in an Agile environment with Policy Analysts, Product Managers, and Technologists to ensure viable service delivery. Essential Experience Proven experience as a ServiceDesigner within a public sector or government-facing environment. Deep, practical experience applying and adhering to More ❯
ServiceDesigner | Experience Design Team Some careers grow faster than others. Some roles have greater impact than others. Make a difference. If you’re looking for a role that will help you stand out and make a difference, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply … the new Experience Design Team (EXD), focused on designing and delivering the next-generation banking experience for all our customers. We’re seeking a highly capable, enthusiastic and experienced ServiceDesigner to be an essential part of one of the most high-impact teams in our organisation. This is a unique opportunity to help shape and define the … of customers across the UK, from retail banking, to savings, wealth, and insurance. You will be part of an integrated strategic design capability, made up of insight-driven Proposition, Service, Behavioural, Product and Content design, tasked with driving exceptional experiences and better outcomes for customers. You will partner and collaborate closely with business, product, and engineering teams, elevate our More ❯
ServiceDesigner Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a ServiceDesigner at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Triad Group PLC
ServiceDesigner Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a ServiceDesigner at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯
ServiceDesigner (SC Cleared) 🌍 Remote-first (UK-based) | ✈️ Occasional travel to London or client sites 🕓 Full-time | Permanent About the Role We’re expanding our team and looking for a Senior ServiceDesigner with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team … the human experience through design. We do this by partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a ServiceDesigner, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly … with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Trust In SODA
ServiceDesigner (SC Cleared) 🌍 Remote-first (UK-based) | ✈️ Occasional travel to London or client sites 🕓 Full-time | Permanent About the Role We’re expanding our team and looking for a Senior ServiceDesigner with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team … the human experience through design. We do this by partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a ServiceDesigner, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly … with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with More ❯
Senior ServiceDesigner Remote Initial 3 Month Contract £450 - £500 BPSS Outside IR35 We are seeking a highly skilled ServiceDesigner to join our dynamic team. The ideal candidate will be responsible for designing and enhancing services, ensuring they meet user needs and align with business goals. The successful applicant will have a strong understanding of … design principles and methodologies, as well as experience in delivering services that are efficient, effective, and enjoyable for users. Key Responsibilities: - Collaborate with stakeholders to identify user needs and service requirements. - Conduct user research, including interviews, surveys, and usability testing, to gather insights and inform design decisions. - Create service blueprints, user journey maps, and prototypes to visualise service delivery processes. - Work closely with cross-functional teams, including developers, product managers, and business analysts, to ensure service designs are feasible and aligned with business objectives. - Develop and maintain design standards and guidelines to ensure consistency across services. - Facilitate workshops and design sessions to engage stakeholders and gather feedback on service concepts. - Continuously iterate on serviceMore ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Healthia®
ServiceDesigner - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a ServiceDesigner to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯
newport, wales, united kingdom Hybrid / WFH Options
Healthia®
ServiceDesigner - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a ServiceDesigner to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Healthia®
ServiceDesigner - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a ServiceDesigner to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
Healthia®
ServiceDesigner - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a ServiceDesigner to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯