Senior Service Desk Analyst Jobs in Melrose

2 of 2 Senior Service Desk Analyst Jobs in Melrose

Senior Service Desk Analyst

Melrose, Scotland, United Kingdom
NHS Scotland
Social network you want to login/join with: ● Care and Compassion ● Quality and Teamwork ● Dignity and Respect ● Openness, honesty and responsibility IM&T – IT SERVICES SENIOR SERVICE DESK ANALYST WORKING HOURS 8.30-4.30(MON-THUR) 8.30-4.00 (FRI) We have an exciting opportunity for a Senior Service Desk Analyst within NHS … Borders. We are looking for a highly motivated, proactive individual who is committed to achieving high quality customer service and continual service improvement. The Senior Service Desk Analyst will be the main contact for interaction with the Digital Operations technical teams. They will also be an escalation point for the Service Desk team ensuring consistency and quality is maintained with SLA & KPI targets met. The postholder will have a genuine passion for customer service and technology and will be able to demonstrate excellent communication skills. They will have the ability to work in a high-pressure environment whilst maintaining good team practices and following organisational values. Informal enquiries can be More ❯
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Senior Service Desk Analyst

Melrose, Scotland, United Kingdom
Morgan Hunt
Senior Business Director IT Morgan Hunt, an approved supplier on ESPO & CCS RM6277, Lot 3 for IT, is hiring for SC Cleared/DV Cleared candidates. We are working with a large public sector client to recruit a senior service desk analyst on a permanent basis. Role Overview: You will be the main point of … contact for the service desk analysts within the team, responsible for the day-to-day operations of the service desk, reporting to the Service Desk Manager. The team is small, so hands-on service desk tasks are expected. Strong communication skills are essential as you will engage with staff at all levels. … in interim, contract, and temporary roles. We are an equal opportunities employer, and job suitability is assessed based on merit, skills, qualifications, and abilities. Additional Information: Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Technology, Information, and Internet Referrals can double your chances of securing an interview at Morgan Hunt. Set up job More ❯
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