Senior Technical Account Manager, Strategic Industries - Global Financial Services
- Location
- City of Westminster, England, United Kingdom
directly hands on keyboard within the customer's environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively as part of the AWS Unified Operations (UOps) delivery model to help craft … more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, regulatory requirements, support and risk management. You will operate as a trusted technical peer to your customers' senior ...