1 to 25 of 69 Senior Service Manager Jobs in London

Senior Service Delivery Manager - Active UK Government Security Clearance Required Location : UK - Hybrid/customer-site requirements TBC Contract : 6-month contract, with view to extend Day Rate : £600 - £650 per day, Inside IR35 Start : ASAP/TBC About Appvia Appvia is a specialist cloud, platform … delivery, and managed services. We work across complex, high-impact environments in both the public and private sector, where security, resilience, operational excellence, and service quality are critical. About the Role We’re looking for an experienced Senior Service Delivery Manager to join Appvia ...

Senior Service Design Manager London, hybrid We’re hiring a Senior Service Design Manager to lead meaningful, complex transformation projects within a large, global professional services organisation. Sitting within a growing internal digital experience and design function, this role will work across strategic initiatives … spanning business service transformation, digital culture and enablement, GenAI experimentation, internal platforms, technology adoption and client facing service innovation. This is a highly hands on role, combining service design, user research, insight generation, prototyping and strategic thinking. You’ll work closely with senior stakeholders, technology ...

Title: Senior Service Delivery Manager Application Management ServicesJob Location: London, UK (Hybrid)Job Type: FTEJob Description :We are looking for a Senior Service Delivery Manager to lead end-to-end delivery for Application Management Services with a team of approximately 36 resources across development … testing, DBA, Scrum Master, and other technical streams. The role will be responsible for service governance, stakeholder management, KPI/SLA performance, operational excellence, and continuous improvement.Key ResponsibilitiesOwn end-to-end service delivery for the Application Management Services engagement.Lead, manage, and coordinate a cross-functional team of approximately ...

Digital Services Senior Manager in Head of Service, Technology Directorate Permanent Full time Location - LondonThis role offers an exciting opportunity to lead and strengthen service resilience across the Bank. You will be responsible for overseeing major incident recovery and problem management, governing technology change, managing … engagement with stakeholders across the Bank, and driving continual service improvement across the Service Stability domain.The role also leads the governance of new services, ensuring effective introduction and operational readiness, while identifying opportunities to improve service performance, efficiency. Reporting to the Head of Service, you will ...

market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. Job DescriptionSenior Oracle Service Delivery ManagerWould you like the opportunity to further develop your expertise across Oracle Cloud EBS, ERP, HCM, EPM and Oracle SaaS Managed Services How would … Finance, HR, and Supply Chain solutions to some of the world's leading organisations At Version 1, we are seeking an experienced Oracle SaaS Service Delivery Manager to join our growing Enterprise Applications Practice.As a trusted advisor to our customers, you will be responsible for ensuring the successful ...

leading organisation in London is seeking a Senior Manager - Transaction Services to play a pivotal role in shaping the future of their transactional finance operations. This newly created position offers you the opportunity to lead and nurture both Accounts Receivable and Accounts Payable teams, uniting them into … Accounts Payable teams into a unified transactional services function, offering you the chance to shape processes and drive performance improvements across the business. As Senior Manager - Transaction Services based in London, you will be at the heart of transforming transnational finance operations. Your daily responsibilities will centre around ...

throughout all levels of the client organization, generating results that allow our clients to thrive. What You’ll Do As the Global IT Service Catalogue Process Owner within Tech@BCG, you will own the end‐to‐end design, governance, and continual improvement of BCG's IT Service Catalogue … line with ITIL 4 best practice. You will define and drive the Service Catalogue Management process, setting the standards for how services are structured, described, priced, and requested, and act as the single point of accountability for catalogue accuracy, consistency, and business relevance across all Tech@BCG towers ...

firm and throughout all levels of the client organization, generating results that allow our clients to thrive.What You'll DoAs the Global IT Service Catalogue Process Owner within Tech@BCG, you will own the end-to-end design, governance, and continual improvement of BCG's IT Service Catalogue … line with ITIL 4 best practice. You will define and drive the Service Catalogue Management process, setting the standards for how services are structured, described, priced, and requested, and act as the single point of accountability for catalogue accuracy, consistency, and business relevance across all Tech@BCG towers ...

Senior Project Manager’s prime responsibility is to deliver large, complex projects that produce the required products, to the required standard of quality within the specified constraints of time and cost. There is a high degree of risk and complexity with likely varying scope change. Project objectives address … project producing a result which is capable of achieving the benefits defined in the Business Case. Often they will be reporting to a Programme Manager or Senior Programme Manager.Key Responsibilities:Defines project scope, goals and deliverables in accordance with Statement of Work and in collaboration with senior ...

Appvia is seeking a Senior Service Delivery Manager to own day-to-day service delivery on a secure public sector engagement. You will ensure tickets, incidents, and SLAs are managed effectively, coordinating with technical teams, suppliers, and customer stakeholders to maintain high service quality. Hybrid ...

Senior Manager, Corporate Services SourcingJoin us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring … deliver long-term value while pursuing our ambitious mission.We’re looking for a Senior Manager, Corporate Services Sourcing to join our team. This is a remote role based in Europe (preferred hubs: London, Berlin, Copenhagen, or Helsinki). In this role, you’ll help us lead the Corporate ...

Grade:BJob Title:Senior ManagerTeam:Corporate Treasury Services - AASLocations:LondonCapability:AuditService line:Assurance and Accounting Advisory (AAA)Contract type:PermanentSummary of role purpose:We have an exciting opportunity for a Senior Manager to join our rapidly expanding Corporate Treasury Services team. Our team is a Global Centre … other high impact functions within KPMG such as Audit, Risk Consulting and Management Consulting to provide a wide range of treasury advisory services.As a Senior Manager, you will liaise directly with your clients to deliver treasury advisory projects, drawing on your own expertise and identifying when additional input ...

creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Senior Category Manager IT Services, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant … minds.The RoleThe Senior Category Manager leads complex sourcing initiatives to deliver strategic value, cost optimisation, and risk mitigation across multiple categories. Develops and execute sourcing strategies aligned with organisational objectives, leveraging market intelligence and supplier insights. Manage end-to-end procurement processes, including tendering, negotiation, and contract execution ...

member of BCG’s Global IT Design Center of Expertise (CoE), you will be working to help define and design the delivery of service experiences for employees. You’ll be responsible for the creation and evaluation of service design blueprints, research, quant behavioural measurement and the analysis … employee needs. We are seeking an analytical and experienced Service Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing value-creating, measurable and value creating service experiences.Key Responsibilities:Service Design:Develop service design blueprints and guidelines to ensure ...

Cloudflare is seeking an exceptionally accomplished Senior Partner Account Manager to join our Service Provider team. Based in the EMEA region, you will report to the Senior Director, Global Service Provider Sales, and own the relationships with our most strategic service provider partners. … network, security and technology services to create new revenue, develop joint business plans, and lead go-to-market across London or Paris, coordinating with senior sales and partner teams to #J-18808-Ljbffr ...

career can go global. The roleAre you the one clients call when things go wrong – and trust when it matters most? Do you turn service challenges into measurable success? Can you balance delivery excellence with commercial impact? Practical Information Location: United Kingdom | Work Arrangement: Hybrid| Contract type: Full-time … Visa Requirements: Valid Visa for UK | Language Requirements: Fluent/professional English, written and verbal We are looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, you will own the end-to-end service ...

Professional Services Senior Project Manager About the Job Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer … bringing deep project management expertise to solve problems on the ground and drive customer outcomes with minimal oversight. About You As a Senior Project Manager in our PS Organisation, you will drive impact primarily through hands‐on delivery excellence, leadership, and practice enablement. Project & Client Delivery Excellence Drive ...

London Housing Association in London is seeking a Senior Product Manager for a 9-month contract to lead data-focused products and services, transforming multiple data projects into a scalable Data Service that serves boroughs and housing associations. As senior PM you will align data initiatives ...

every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity As a Senior Manager in our Private Sector ServiceNow practice, you will lead the technical architecture and delivery of complex transformation programmes and major workstreams. … governance. Working across business, technology and delivery teams, you will provide hands-on architectural leadership, guide key design decisions and build trusted relationships with senior stakeholders. You will also manage and coach architects and engineers, contribute to reusable assets and standards, and support propositions, bids and account development.Connect ...

every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity As a Senior Manager in our ServiceNow Private Sector practice, you will lead complex transformations from strategy to value realisation. You will own programme, client … commercial outcomes, advise senior executives, lead multidisciplinary teams and help grow our Private Sector business.Key ResponsibilitiesLead end-to-end delivery of complex ServiceNow transformation programmes.Own scope, quality, timeline, budget, benefits and client satisfaction.Establish governance, plans, resource forecasts, financial controls and reporting.Manage risks, issues and dependencies, protecting delivery outcomes.Advise senior ...

sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients.As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions … ability to foster relationships across the firm as well as with our clients.Essential experienceDepending on target grade, proven expirience in working in the Enterprise Service Management industry, with proven expirience in the ServiceNow architecture and solution ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM ...

they are looking beyond traditional ERP implementations to create scalable, data-driven and AI-enabled enterprise platforms.We are seeking an experienced Oracle Technical Project Manager to support the delivery of complex Oracle-enabled transformation programmes. This role combines strong technical delivery management skills with an understanding of emerging … backgrounds and specialisations, collaborating with prominent private and public sector clients to deliver transformative solutions that modernise their finance functions.As an Oracle Technical Project Senior Manager in Oracle Delivery Services, you will have the opportunity to:Manage technical workstreams across Oracle Cloud transformation programmes covering Finance, Supply Chain ...

Senior Manager, Financial Services Solutions Architecture, AGS UKI Technology Job ID: 10528361 | AWS EMEA SARL (UK Branch) Are you ready to lead a team of Solutions Architects shaping the future of financial services in the cloud? We're seeking a strategic leader who thrives at the intersection … drive continuous improvement. Partner with product teams to evolve AWS services based on customer feedback from financial services engagements, leveraging technical depth to influence service roadmaps and innovation priorities. A day in the life Your days are dynamic and multifaceted. You'll spend time meeting with financial services customers ...

people grow. For more information, visit WPP.com.Why we're hiring:This role is responsible for leading the end-to-end delivery of WPP’s Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will be accountable for the planning … execution of a large-scale platform transformation, ensuring all workstreams are delivered in a controlled, structured, and timely manner. Working under the Director of Service Delivery, you will coordinate cross-functional teams and strategic implementation partners, driving delivery across technology, process, data, integrations, and organisational change while ensuring alignment ...

cyber operating model projects at a range of clients, or deeper experience at a client or FS sub-sectorQualifications:Cyber certifications, such as cloud service provide certificates (AWS, Azure or Google), and other relevant certifications (UK CSC, CIISec, SABSA, TOGAF, CISSP, CCSP, CISM, CISA, etc) are preferable.Certifications in project ...