1 to 25 of 29 Senior Service Manager Jobs in England

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible ...

MERITUS are recruiting for a Senior Service Delivery Manager to join a leading Technology Consultancy, supporting the delivery of managed IT services across secure UK Government environments. SENIOR SERVICE DELIVERY MANAGER - UP TO £75,000 - REMOTE (UK) WITH CUSTOMER TRAVEL - ACTIVE SC CLEARANCE REQUIRED … looking for an experienced Senior Service Delivery Manager with a strong background in managed services and customer-facing IT service delivery. This role will take ownership of a portfolio of services, ensuring performance against SLAs, maintaining excellent customer relationships and driving service improvements. ...

Senior Manager, Service & Business Systems Location: Hertfordshire (Hybrid) Type: Permanent | Full Time Shape the Future of Digital Manufacturing We're partnering with a global organisation, to recruit a Senior Manager, Service & Business Systems . This is a rare opportunity to join the senior … operational IT leadership role. It's a strategic position at the intersection of technology, manufacturing, quality and business transformation. The Opportunity As the senior technology leader for the manufacturing site, you will: Develop and deliver the site's digital and business systems strategy. Lead the performance, resilience and compliance ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of the new NHS England, which has brought together Health Education England, NHS Digital, NHS England and NHS Improvement into one single organisation. The Technology Digital and Data Directorate vision is to deliver … relied upon by the NHS and social care system. Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Main duties ...

Senior Manager, Service & Business Systems Location: Hertfordshire (Hybrid) Type: Permanent Full Time Shape the Future of Digital Manufacturing We're partnering with a global pharmaceutical organisation, to recruit a Senior Manager, Service & Business Systems . This is a rare opportunity to join the senior … operational IT leadership role. It's a strategic position at the intersection of technology, manufacturing, quality and business transformation. The Opportunity As the senior technology leader for the manufacturing site, you will: Develop and deliver the site's digital and business systems strategy. Lead the performance, resilience and compliance ...

Senior IT Service Manager - 12 Months - SC Cleared - £700 pd Rate: £700 per day IR35: Inside Duration: 12 months Location: Hybrid - 1 day a week in Exeter The role A leading Government Institution are seeking a Senior IT Service Manager, responsible for service management across platforms, multiple channels and services to ensure service availability, performance and process maturity. Responsibilities Responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing Lead a team, ensuring adequate resources and capacity Represent the IT service management function ...

Senior Delivery Manager-Oracle EBS Service Delivery Manager-UK Role – Senior Delivery Manager Technology – Oracle EBS Service Delivery Manager Location – UK Business Unit – ORC Compensation – Competitive (including bonus) Job Description We're looking for an Oracle EBS Service Delivery Manager … public sector clients. You'll need to guide & supporting projects ensure that the Programs are happening as per agreed timelines & deployment plans. As a senior delivery leader accountable for end-to-end NHS AMS operations covering Application Support, Design & Development, Customizations, In-Flight Projects, Testing, Release Management and Continuous ...

Your new companyAn exciting opportunity has arisen for an experienced Senior Service Delivery Manager to join a large, complex organisation undergoing significant technology and service transformation. This is a key leadership position responsible for delivering high-quality IT services that support business operations and drive … excellent end-user experience. Your new roleAs the Senior Service Delivery Manager, you will manage a team of 8 (including Service Desk and Field Engineers - including two team leads) and take ownership of improving operational processes, including ensuring SLAs and KPIs are met. You will initially ...

Senior Service Transition Manager is responsible for leading and overseeing the successful transition of IT services and solutions for a primary, high priority customer, may also provide transition leadership for other key customers or strategic initiatives as required. The role ensures that all service transition activities … OneAdvanced frameworks and operational expectations. The role operates with enterprise accountability, applying the same transition standards, controls, and authority across assigned customers, ensuring seamless service handover, minimal disruption, and stable live services from day one. Service Transition Leadership Act as the lead authority for service transition ...

Senior Service Transition Manager is responsible for leading and overseeing the successful transition of IT services and solutions for a primary, high priority customer, may also provide transition leadership for other key customers or strategic initiatives as required. The role ensures that all service transition activities ...

Senior Manager of Innovation, Advanced Services - US/EMEA Location: London, United Kingdom; RTP, North Carolina; New York; or Prague. Role scope: Global. Level: M4. Everpure is reshaping the data storage industry. As Senior Manager of Solution Innovation you will lead the identification, validation, and maturation … service concepts aligned to Everpure’s Customer Experience Portfolio strategy. The Role Lead a high‐performing team of Practice Solution Architects, drive outcome‐based service innovation that accelerates enterprise growth and customer transformation, and ensure new solutions are validated, refined, and positioned for operationalisation. You will operate ...

Senior Manager of Innovation, Advanced Services - US/EMEA Location: London, United Kingdom; RTP, North Carolina; New York; or Prague. Role scope: Global. Level: M4. Everpure is reshaping the data storage industry. As Senior Manager of Solution Innovation you will lead the identification, validation, and maturation … service concepts aligned to Everpure’s Customer Experience Portfolio strategy. The Role Lead a high‐performing team of Practice Solution Architects, drive outcome‐based service innovation that accelerates enterprise growth and customer transformation, and ensure new solutions are validated, refined, and positioned for operationalisation. You will operate ...

Senior Manager, Solution Innovation – Advanced Services Location: London, United Kingdom; RTP, North Carolina; New York; Prague Role Scope: Global, Level M4 About Everpure Everpure is a leading technology company reshaping the data storage industry. We focus on delivering innovative solutions that accelerate enterprise growth and customer transformation. Role … Overview The Senior Manager of Solution Innovation leads the identification, validation, and maturation of new service concepts aligned with Everpure’s Customer Experience Portfolio strategy. The role builds and leads a high‐performing team of Practice Solution Architects, driving outcome‐based service innovation that accelerates enterprise ...

Senior Manager, Solution Innovation – Advanced Services Location: London, United Kingdom; RTP, North Carolina; New York; Prague Role Scope: Global, Level M4 About Everpure Everpure is a leading technology company reshaping the data storage industry. We focus on delivering innovative solutions that accelerate enterprise growth and customer transformation. Role … Overview The Senior Manager of Solution Innovation leads the identification, validation, and maturation of new service concepts aligned with Everpure’s Customer Experience Portfolio strategy. The role builds and leads a high‐performing team of Practice Solution Architects, driving outcome‐based service innovation that accelerates enterprise ...

Overview The Senior Manager, GxP GDBT Service and Business Systems leads the strategy and compliance of core manufacturing systems in Hertfordshire. This permanent, full-time role sits within a global pharmaceutical organisation, focusing on the resilience and performance of platforms that support medicine supply. The position requires … business systems strategy. Lead the performance, resilience and compliance of GxP-regulated business systems. Drive digital transformation and smart manufacturing initiatives. Partner with senior stakeholders across Manufacturing, Quality, Engineering, Supply Chain and Global IT. Lead a specialist team covering Manufacturing Systems, Operational Technology (OT), Laboratory Systems, Supply Chain Systems ...

Senior Manager, GxP GDBT(IT) Service and Business Systems - Permanent Position The Company Eisai is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology, Neurology and Pain therapy areas. Eisai Manufacturing is the hub of Eisai’s production and supply chain. We make … EMEA manufacturing hub, at the heart of delivering safe, compliant, and uninterrupted supply of medicines to patients across global markets. This role holds senior leadership accountability for the performance, resilience, and compliance of all EML IT services and business systems, acting as the bridge between GDBT ...

Customer Technology & Payments is establishing a dedicated Service Optimisation capability to strengthen service resilience, stability and performance across an increasingly complex technology landscape. In this leadership role, you will work across CIO teams, service management, engineering, service reliability, infrastructure, strategic partners and senior stakeholders … identifying the right areas of focus, shaping the improvement portfolio, driving governance, tracking progress and making sure benefits are visible. This role provides the senior orchestration, challenge, structure and service performance insight needed to make improvement activity joined up, prioritised and sustained - CIO and application teams will continue ...

Senior Manager, Tax Transformation and Technology, Financial Services, London Location: London The opportunity EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation … practice. Strong commercial acumen with experience leading proposals, developing business cases, and winning complex client engagements through RFP processes. Established relationship-building skills with senior client stakeholders, software vendors, and alliance partners. Experience working across ERP platforms (SAP, Oracle, Workday, Dynamics), cloud technologies and automation solutions. Excellent communication ...

Nationwide is establishing a Service Optimisation capability to improve resilience, stability and performance across a complex technology landscape. The role requires working with CIO teams, service management, engineering, and senior stakeholders to prioritise improvement activities and track benefits. Hybrid working is offered with a Swindon office base ...

Senior Client Services Manager - Digital Media & Ad Tech - Up to £50K + Bonus The Company Our client is a growing digital advertising and technology business that helps leading brands connect with audiences across high-quality digital environments. They combine media, data, technology and creative solutions to deliver effective … will take ownership of campaign requirements, timelines and success metrics, coordinating closely with internal operations teams and external partners. You will act as a senior point of contact for advertisers and agencies, providing a transparent, responsive and straightforward client experience. You will build strong relationships with clients, delivering excellent ...

慨正橡扯 is seeking a Solution Architect to lead account teams and align business objectives with service delivery across a dynamic environment. You will drive end-to-end solutions, forecast demand with account teams, and oversee budgeting and staffing to meet client needs. The role requires strong leadership, strategic thinking … excellent communication across departments to enhance service offerings and customer satisfaction. Travel may be required as projects span multiple accounts. #J-18808-Ljbffr ...

customer expectations Lead the development, prioritisation, and delivery of the digital customer experience capability and technology roadmap Partner end to end with Commercial, Customer Service, Supply Chain, Finance, Technology, and external customers Provide people, virtual team, and cross‐functional leadership Drive governance, adoption, enhancements, and user experience improvements Requirements … communication skills Ability to translate business needs into actionable digital solutions Core Competencies Demonstrates expertise in leading digital customer experience strategies and optimizing customer service systems, with a strong focus on data‐driven decision‐making and cross‐functional collaboration. Proficient in translating business requirements into actionable digital solutions within ...

markets, evaluate opportunities, acquire land, and initiate facility design with speed, precision, and long-term sustainability in mind. We are seeking a highly skilled Senior Product Manager – Technical (PMT III) to define and drive the product strategy for next-generation products that combine artificial intelligence, workflow automation, geospatial … opportunity to influence Amazon's real estate technology strategy, work alongside world-class AI and engineering teams, and deliver products with direct visibility to senior leadership. You will be part of a culture that values ownership, innovation, technical excellence, and continuous learning. You will be empowered to invent ...

Senior Research and Information Services Manager - Law - London A extremely reputable international law firm that is based in London has a new requirement for a Senior Information Services and Research Manager. This role will be joining an award winning Knowledge function and will head up a small … leader, an outstanding relationship builder and ideally, but not essentially, have some exposure to the US market. The primary objectives and responsibilities in this Senior Research and Information Services Manager role include, but are not to be limited to: Leading a small team of information services professionals that ...

practice. This role sits at the intersection of technology leadership, client advisory and delivery ownership, helping organisations transform their employee and enterprise service experiences.You will play a pivotal role in shaping ServiceNow platform strategies, leading end-to-end implementations, and driving high-quality solution design across large-scale transformation … client presentationsWhat makes this role uniqueOpportunity to lead high-impact transformation programmes across global enterprisesBlend of architecture, advisory, and delivery leadershipA clear pathway into senior technology leadership and sector ownershipWork within Capgemini’s strong ServiceNow ecosystem and partnershipsYOUR PROFILEEssential experience & certificationsServiceNow certifications at minimum; Certified System Administrator, CIS ITSM ...