7 of 7 Senior Service Manager Jobs in Manchester

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Manager, ServiceNow Platform Engineering Posting Date: 1 Jul 2025 Function: Software Engineering Unit: Digital Location: New Bailey, Manchester, United Kingdom Hybrid 3 days a week together out of our Manchester, Leeds, Birmingham, Bristol, Belfast, or London offices (flexible … federated team, key partners, and ServiceNow. Evaluate Requirements: You will assess requirements across various value streams (Customer Operations, Digital & Network Operations, Security Operations) to determine necessary implementations in the service assurance domain. Focus on Objectives and Risk Management: You will ensure CoE and programme objectives are met, manage risks, realise benefits, and address relevant dependencies. You will also unblock … Programme Management: Handle a project or portfolio of projects as they progress through the typical stages of the project lifecycle, including initiation, planning, execution, and closure. Communication Ability with Senior Stakeholders: Express ideas, explanations, or opinions in a way that is appropriate to the situation, understandable to the audience, and demonstrates a constructive, assured, and non-confrontational manner. Put More ❯

These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service Delivery Manager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between the … client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client requirements. … Service Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service management processes More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … with the Deloitte Technology and Integrity strategies. Advise on the development to the assessment criteria at the start of each assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to … should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage More ❯

an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. Purpose: The Senior People Services Manager (12 Month FTC) plays a critical role in shaping and delivering a best-in-class employee experience across City Football Group (CFG). Leading our … responsive, high-quality support throughout their journey with CFG - from onboarding to offboarding and everything in between. By championing efficient processes, intuitive technologies, and clear ways of working, the Senior People Services Manager will drive continuous improvement in how People Services are delivered at scale. In addition to leading the operational team, this role will oversee the coordination … People Team in the build of people experience journeys to drive consistency in approach 3. Best-Practice Customer Experience: Delivery of People Services solutions across the Group, ensuring that service delivery is customer-focused, efficient, and measurable from small queries to significant moments that matter. Continuously measure People Services customer experience to evolve the delivery of the team. 4. More ❯

Senior Client Services Manager (with fluent Dutch), Greater Manchester. (£30,000 - £36,000 + excellent benefits) Exciting Opportunity for an experienced Senior Client Services Manager (with fluent Dutch) to join our Client's friendly team in Greater Manchester working on several large-scale accounts with a focus on digital signage. Responsibilities Client account management, development and … Hit the ground running and develop the role in line with business needs undertaking related duties as required. Qualifications At least 3 years' digital marketing and 3 years' client service/digital project management experience is preferred. Required Skills Excellent written and oral communication with the ability to present to a large audience/brand agency. Enthusiasm for technology More ❯

Senior Client Services Manager (with fluent Dutch), Greater Manchester. (£30,000 - £36,000 + excellent benefits) Exciting Opportunity for an experienced Senior Client Services Manager (with fluent Dutch) to join our Client's friendly team in Greater Manchester working on several large-scale accounts with a focus on digital signage. Responsibilities Client account management, development and … Hit the ground running and develop the role in line with business needs undertaking related duties as required. Qualifications At least 3 years’ digital marketing and 3 years’ client service/digital project management experience is preferred. Required Skills Excellent written and oral communication with the ability to present to a large audience/brand agency. Enthusiasm for technology More ❯

Deloitte's strategy is to be the market leader in technology-enabled transformations. We are recruiting exceptional individuals to provide leadership and expertise to deliver groundbreaking Oracle implementations. Deloitte has a long-standing relationship with Oracle and is a Global More ❯