2 of 2 Senior Support Analyst Jobs in Kent

Join to apply for the Senior IT Support Analyst role at South East Water UK 2 days ago Be among the first 25 applicants Join to apply for the Senior IT Support Analyst role at South East Water UK Get AI-powered advice on this job and more exclusive features. Summary: Are you an … experienced IT professional with a talent for solving complex problems and a passion for optimising support systems? Summary: Are you an experienced IT professional with a talent for solving complex problems and a passion for optimising support systems? We're looking for a Senior IT Support Analyst to be a pivotal part of our team … technical guidance to junior team members, develop and deliver structured training, and proactively identify opportunities for process improvement within the service desk. Plus, you'll manage and provide advanced support for our print systems and servers, including the PaperCut system. Serve as the primary escalation point for complex technical issues and Major Incidents, providing expert troubleshooting and resolution across More ❯

Are you an experienced IT professional with a talent for solving complex problems and a passion for optimising support systems? We're looking for a Senior IT Support Analyst to be a pivotal part of our team, driving innovation and providing expert-level technical assistance. In this role, you'll be the go-to expert, acting … technical guidance to junior team members, develop and deliver structured training, and proactively identify opportunities for process improvement within the service desk. Plus, you'll manage and provide advanced support for our print systems and servers, including the PaperCut system. If you're ready to make a significant impact, enhance user experience, and help shape the future of our … IT support, we want to hear from you! Serve as the primary escalation point for complex technical issues and Major Incidents, providing expert troubleshooting and resolution across all IT domains. Conduct in-depth analysis of recurring problems, contributing to root cause resolution in collaboration with other IT teams (e.g., Infrastructure, Applications). Ensure effective phone coverage of the IT More ❯