4 of 4 Senior Support Analyst Jobs in Surrey

Social network you want to login/join with: IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent … basis. IT Senior Support Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional Team to ensure they maintain a consistent and professional standard of … support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team member and account admin queues to ensure regular customer updates, ticket progression and resolution. • Monitor aged calls daily and ensure appropriate action is More ❯

IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. IT Senior Support Analyst/… Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional Team to ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. … to resolve. • Conduct regular ticket quality checks to improve the quality of information being captured and provide valuable insights into incidents and requests reported across the regional offices. IT Senior Support Analyst/Senior Service Desk/Support Analyst Knowledge, Sills and Experience: • ITIL Foundation qualified (or willing to study towards it) • Good understanding More ❯

hours ago Be among the first 25 applicants Direct message the job poster from DGH Recruitment IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for an IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our … Guildford-based law firm on a permanent basis. Responsibilities and Duties: Provide exceptional, high-quality IT support to regional offices to consistently meet standards. Maintain a customer-focused approach and build relationships with key customers. Oversee the Regional Team to ensure they maintain a consistent and professional support standard and adhere to policies and procedures. Utilise advanced technical … applications including PMS, document management systems, Microsoft Office, document comparison tools, CRM, and time recording Excellent technical knowledge of hardware, operating systems, and networks Additional Details: Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Staffing and Recruiting, Legal Services, Law Practice Referrals can increase your chances of interviewing at DGH Recruitment by 2x. More ❯

Social network you want to login/join with: Senior IBM Power Systems Support Analyst, woking col-narrow-left Client: Getronics Location: woking, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Getronics is a global leader in technology solutions with … globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you More ❯