2 of 2 Senior Support Engineer Jobs in Hertfordshire

Senior 2nd Line IT Support Engineer ?? Luton, Bedfordshire | Watford, Hertfordshire ?? £34,390.58 per annum + Excellent Benefits & Personal Development ?? Enhanced DBS Check & Full UK Driving License Required ?? Ready to Elevate Your IT Career? Are you a tech-savvy problem solver with a passion for delivering exceptional IT support? Do you thrive in a fast-paced, mission … to hear from you! Join a forward-thinking organisation that's transforming lives through high-quality technical and professional education. From apprenticeships to higher education, your work will directly support learners and educators across multiple campuses. ?? What You'll Be Doing: As a Senior 2nd Line IT Support Engineer , you'll be the go-to expert … for resolving complex technical issues and leading service improvements. You'll: Deliver expert 2nd Line to some 3rd Line support across Windows 10/11, macOS, iOS, Android, and enterprise applications. Manage incidents using SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem & Azure AD). Lead root cause analysis and problem management processes. Maintain ITSM records (ServiceNow More ❯

boarding) - Benefits pack - includes private healthcare, pension contribution etc - 1st class skill - up ops - Excellent career progression opportunities What do I need? - 2 years' (minimum) in application/software support role with strong trouble shooting skills - Skills with SQL - Databases, queries etc - Knowledge of accountancy and financials is highly desirable - Experience supporting SAGE, SAP or Xero accounting software a More ❯