Senior Technical Support Engineer
Lancaster, England, United Kingdom
Chiptech International Limited
has been at the forefront of the digital transformation in assistive technology with a reputation for safety and resilience within its innovation. Job Description Are you an experienced telecare engineer with an in-depth understanding of telecare equipment, standards, and protocols? Chiptech is looking for a driven and highly skilled Senior Technical Support Engineer to join … of these and suggesting changes to the Product and Technical Departments. You will dive deep into investigating issues, identifying root causes, and suggesting improvements. Key Responsibilities Act as a senior point of contact for escalated technical queries, offering expert-level support to both customers and internal teams. Perform in-depth fault analysis on complex technical issues, identifying root … various debugging and monitoring tools to diagnose and resolve issues. Excellent analytical and problem-solving abilities, with a strategic and methodical approach to fault investigation and resolution. Job Title: Senior Technical Support Engineer | Location: Palatine Hall, Dalton Square, Lancaster, La1 1pw | Reporting To: Technical Support Manager | Salary: £36k-£45k (Dependent On Experience) If you’re ready More ❯
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